Operations | Monitoring | ITSM | DevOps | Cloud

Without experiment infrastructure to help you test your LLM applications, every research session starts with the same questions: What have we tried previously? What were the numbers? Which prompt version produced that result? Why did we discard that approach? The answers live in scattered notes, terminal history, and half-remembered conversations. Each handoff between sessions loses context. In practice, iteration can slow down as teams get bogged down in testing and analysis.

AI observability covers performance, quality, reliability, safety, and cost. Most tools handle the first four. Here's what each pillar means, which tools cover which, and why cost is the dimension enterprises keep missing.

Windsurf pricing in 2026: Pro is $20/mo, Max is $200/mo, Teams $40/user. Full plan comparison with Cursor, Copilot, and Claude Code.

The IT service management (ITSM) industry stands at a real inflection point. For decades, service desks have operated on a fundamentally reactive model — employees face problems, submit tickets and wait for human analysts to diagnose, triage and resolve their issues. Automation improved throughput within that model, but it never challenged the model itself.

Your dashboards are green. Your thresholds are calm. Then a cascade failure starts and you don't know until users flood your status page. Traditional monitoring is reactive by design. Anomaly detection in observability changes that equation entirely.

Last month, we introduced Agentic Pipelines, a new way to orchestrate AI agents to automatically, and routinely, handle the repetitive engineering chores so you can get back to solving the fun, cool problems. When we launched, Agentic Pipelines supported Atlassian’s developer AI agent, Rovo Dev. Today, we’re opening up Agentic Pipelines to even more teams: You can now run agentic steps in your pipeline with Claude as the provider.

The average person would need 180 million years to read everything published online in a single day. For organizations trying to track what people say about their brand, manual monitoring stopped being viable somewhere around 2015. AI-powered media monitoring tools now process this impossible volume automatically, detecting brand mentions, analyzing sentiment, and flagging potential crises before they spiral.