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oh dear

An Oh Dear skill for use in Claude Code or Codex

Mar 25, 2026 By Mattias Geniar In Oh Dear
AI coding agents are getting good at calling tools. Claude Code, Codex, and others can run shell commands, parse JSON, and reason about the results. But they need to know what tools are available and how to use them. That's what skills are for. A skill is a small package of documentation that teaches an AI agent how to use a specific tool. We've built one for Oh Dear.
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7 Techniques Supporting Consistent Quality Across Web Graphics

7 Techniques Supporting Consistent Quality Across Web Graphics

Mar 25, 2026 By OpsMatters In OpsMatters
Digital media moves fast. Maintaining a visually appealing site requires a well-defined plan. High-quality graphics build trust with your users. They keep them engaged longer. When images look pixelated or messy, your professional image suffers. You need a set of rules to keep every visual element looking its best. These techniques help you manage assets without losing speed or clarity. Focusing on a few key areas makes a big difference in how your audience sees your work. Let's explore how to maintain sharp and professional web graphics.
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5 Ways ShyftOff Simplifies Contact Center Operations and Improves Customer Experience

5 Ways ShyftOff Simplifies Contact Center Operations and Improves Customer Experience

Mar 25, 2026 By OpsMatters In OpsMatters
Contact centers are at the heart of customer perception regarding a certain brand. For instance, if the experience is positive, the customer feels that he or she is being well cared for. However, it is not an easy task to manage agents, balance the volume of calls, and ensure that the service is of high quality. Many organizations face difficulties in scheduling, performance measurement, and making sure that each customer is served in an efficient manner. ShyftOff is here to help organizations deal with these complexities in an intelligent manner that will improve the customer experience.
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Emerging Cyber Threats Every Organization Should Know

Emerging Cyber Threats Every Organization Should Know

Mar 25, 2026 By OpsMatters In OpsMatters
Cyber threats in 2026 are evolving faster than most organizations can comfortably manage. Attackers are using automation, artificial intelligence, and scalable attack models to target businesses of every size. What used to be handled in isolation by IT teams is now a boardroom concern. A single breach can disrupt operations, damage trust, and create long-term financial consequences. Leaders are starting to recognize that cybersecurity is not just about tools but about strategy, governance, and accountability across the organization.
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AI in DevOps: How MCP and Puppet Are Changing Infrastructure Automation

Mar 24, 2026 By Perforce Puppet In Puppet
AI adoption in DevOps is accelerating, but trust, accuracy, and real-world usability still matter. In this conversation, Jason St-Cyr sits down with Jessica Gao, Product Manager at Puppet, to unpack how AI is actually being used in infrastructure and operations teams today, and what’s changed over the last 12–18 months. They dive into why enterprises are moving past generic code generation tools and toward domain-specific, MCP-powered AI that integrates directly into existing workflows.
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pagerduty

Meet Your Virtual Responder: PagerDuty's SRE Agent for AI-Driven Reliability

Mar 24, 2026 By Ariel Russo In PagerDuty
Modern SRE teams face an overwhelming challenge: too many signals, too little time. Incidents are faster, systems are more complex, and reliability targets only get stricter. What if you had a teammate who could jump in instantly—context-aware, tireless, and armed with your runbooks, metrics, and alert data? Introducing PagerDuty’s SRE Agent, the next evolution in AI-driven operations.
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lightrun

How a Runtime Aware AI SRE Agent Transforms System Reliability

Mar 24, 2026 By Lightrun Team In Lightrun
A runtime aware AI SRE extends existing AI SRE approaches by moving beyond telemetry correlation into runtime-validated reliability. While the majority of AI SRE tools accelerate incident triage using logs, metrics, and traces, they cannot confirm execution behavior if critical runtime signals were never captured. By generating on-demand evidence inside running services, AI SRES can eliminate slow redeploy cycles, ensuring your distributed systems remain resilient under real-world traffic conditions.
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AI, Anxiety & 400 Open Windows: GEOFF WRIGHT RETURNS

Mar 24, 2026 By Nexthink In Nexthink
Geoff Wright returns to unpack the messy reality of work in the AI era. From having 400 windows open and feeling less productive, to explaining why AI should fuel curiosity rather than replace human judgment, Geoff brings his usual mix of optimism, humor, and hard-earned perspective. The conversation explores prompt engineering, digital overwhelm, enterprise adoption, and why “being human first” matters more than ever. It is a wide-ranging, thoughtful discussion on anxiety, complexity, and the promise of AI, with a surprisingly funny detour into why the robots might eventually just leave Earth for Pluto.
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Komodor

Multi-Agent AI SRE Has Landed and Its Built for Your Most Complex Stacks

Mar 24, 2026 By Itiel Shwartz In Komodor
Once upon a time, a monolith running on a handful of servers meant that incident management, even at 2:17 AM, was something a single generalist could handle. One person with enough context across the stack could reasonably diagnose whether the database was choking, a config had changed, or a server was running hot. They’d fix it and go back to sleep.
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