Operations | Monitoring | ITSM | DevOps | Cloud

What does using AI for post-mortems actually mean?

Everyone is using AI to help with post-mortems now. The pitch is obvious: post-mortems are time-consuming, the blank page is brutal, and AI is very good at producing structured, confident-sounding documents quickly. We're not here to push back on that. We've built AI into our own post-mortem experience, pulling your Slack thread, timeline, PRs, and custom fields together and giving your team a meaningful starting point in seconds. We think that's genuinely valuable, and the teams using it agree.

How it feels to run an incident with AI SRE

We've been building the broader incident.io platform for several years now, and one thing we've learned is that UX matters more here than almost anywhere else. When an incident fires, there's no room for poorly designed interfaces or fumbling through features you haven't touched in a while. The product has to be ergonomic: easy to pick up, easy to navigate, with the right things at your fingertips at exactly the right moment. We've put a lot of effort into this over the last 5 years.

AI for Incident Response: Should You Build or Buy?

SREs and platform teams are overwhelmed by the effort of manually troubleshooting ever-more complex cloud-native environments. This pain is driving a breakneck adoption of AI SRE solutions that promise to automate core reliability practices, from root cause analysis to capacity planning. For teams with strong engineering talent, creating a DIY AI SRE seems like a straightforward challenge.

Introducing Ubuntu 26.04 LTS | Resolute Raccoon

Ubuntu 26.04 LTS, codenamed, is now available to download. Resolute Raccoon builds on the resilience-focused improvements introduced in interim releases, with TPM-backed full-disk encryption, improved support for application permission prompting, Livepatch updates for Arm-based servers, and Rust-based utilities for enhanced memory safety. This release also brings native support for industry-leading AI/ML toolkits like NVIDIA CUDA and AMD ROCm, making Ubuntu 26.04 LTS the ideal platform for AI development and production workloads.

AI agents are only as smart as the data you feed it

AI is only as useful as the context you give it. An autonomous observability agent can unlock serious value from your telemetry, but only when the foundation is right: good telemetry, a strong data layer, and efficient access to the data. Annie Freeman and Lewis Isaac had a lot to say about this at AWS Summit London this week! hashtag#Observability hashtag#AI hashtag#AWSSummitLondon hashtag#DevOps hashtag#OpenTelemetry.

Why Mandating AI Tools Backfires on Engineering Teams

Responsible AI adoption for engineering teams starts with culture, not compliance. In this GitKon talk, Rizel Scarlett (Tech Lead of Open Source DevRel at Block) shares how Block helped thousands of engineers actually want to use AI tools, including Goose, Cursor, Claude Code, and more, without mandates, vibe coding disasters, or security gaps.

Rootly's Dan Sadler: why AI coding tools are driving more incidents + why reliability is the product

Cortex co-founder and CTO Ganesh Datta sits down with Dan Sadler, VP of Engineering at Rootly. Dan explains how Rootly treats reliability as a product feature rather than just a technical metric, and why culture might be the most impactful element of building reliable systems.

Voices You Can't Trust: Securing K-12 Communications Against AI Deepfake Threats

It starts with a voice you recognize. A call from the superintendent asking for an urgent update. A voicemail from a principal requesting sensitive student information. A message that sounds authentic, because it is, at least on the surface. The tone, cadence, and even the subtle inflections are exactly right. But the request isn’t. AI-powered deepfakes are rapidly reshaping the threat landscape for K–12 schools, turning trusted communication channels into potential points of vulnerability.