Operations | Monitoring | ITSM | DevOps | Cloud

RDA enables enterprises to operationalize machine data at scale to drive AI & analytics driven decisions. RDA automates repetitive data integration, preparation and transformation activities using bots that are invoked in “no-code” data workflows or pipelines. RDA helps to move data in and out of AIOps systems thereby simplifying and accelerating AIOps implementations that otherwise would depend numerous manual data integrations and professional services activities.

Unplanned work is rising, with consequences ranging from unhappy customers and lost revenue, to employee churn and burnout. So what is the true business cost of wasted time? In this blog, we will explore how one employee’s wasted time can impact the whole company—from operations, to development and beyond.

In a SOC (security operations center), alerts originating from hundreds of systems compete to get attention. What ensues is a security analyst’s battle to beat alert fatigue while effectively defending their organization from cybersecurity threats. Alert fatigue is a major challenge faced by security operations center (SOC) teams. The stakes are even higher since they take on the enormous responsibility of maintaining networks and data systems.

Setting up Prometheus to scrape your targets for metrics is usually just one part of your larger observability strategy. The other piece in the equation is figuring out what you want your metrics to tell you and when and how often you should know about it. Thankfully, Prometheus makes it really easy for you to define alerting rules using PromQL, so you know when things are going north, south, or in no direction at all.

Maximum patient satisfaction is achieved through an organization’s ability to provide effective and timely care. Healthcare staff realize that poor clinical care leads to dissatisfaction, frustration and ultimately, patient churn. To reduce patient churn, hospitals must focus on what matters the most—effective care team communication, collaboration and decision making. Patient loyalty and positive word of mouth ensures that an organization continues to generate revenue.

Targeted reliable notifications are the core of any alerting solution. Blasting out emails may be good for quantity, but Enterprise Alert focuses on the quality, this means notifying the right people at the right time. We often see monitoring and ticketing solutions creating an incident and then relying on the emailed recipient to not only identify and handle the incident but also to close out the ticket that is raised.