We’re excited to present a feature update to the OnPage platform. The new update will bring more flexibility and resiliency to a team’s on-call management workflow. With the new scheduling capabilities, OnPage system administrators can create exceptions to configured, recurring on-call schedules.
Finding relationships between disparate events and patterns can reveal a common thread, an underlying cause of occurrences that, on a surface level, may appear unrelated and unexplainable. The process of discovering the relationships among data metrics is known as correlation analysis. For data scientists and those tasked with monitoring data, correlation analysis is incredibly valuable when used for root cause analysis and reducing time to remediation.
Low MTTR is the much-desired nirvana-state in IT Operations. One of the most painful parts of the incident management lifecycle, which prevents the achievement of this nirvana, is triage: the time it takes first incident responders to determine the next action when facing a barrage of IT incidents. Why?
