In many cases — as you’re monitoring a particular state of a system — you probably know some steps to triage or in some cases automatically fix the situation. Let’s take a look at how we can automate this using check hooks and handlers.
Notification Rules give users the flexibility to be alerted via different channels when configured conditions are met. With Notification Rules you can configure: Time based conditions to match, Time between notification channels, Repeat notification cycles
Our primary focus at Uptime.com is creating a tool that can monitor every critical piece of infrastructure that drives the work you do. We created a series of checks to accomplish this task, with API and Transaction checks offering unprecedented flexibility. The next step was a mechanism for controlling how alerts were issued. The Advanced Check Options we’ll look at today are aimed at controlling when and how alerts are issued.
In a survey conducted at Microsoft Ignite 2018 in Orlando, Florida, Derdack investigated the state of IT alerting solutions among businesses. The survey is based on 368 participants, randomly selected among IT professionals visiting the expo showfloor. The survey revealed if and if yes, which IT alerting solutions (ITSA / “IT Service Alerting”) businesses use to support their IT operations and to respond faster to major and critical IT incidents.
Today, we are excited to announce PagerTree now officially supports Live Call Routing! With Live Call Routing you can route incoming phone calls to the right person using your existing on-call schedules and escalation policies.
IT Operations, DevOps, and Developer teams count on PagerDuty’s 300+ integrations to power their end-to-end real-time digital operations, no matter which tool stack they use. Because PagerDuty’s customers span all sizes, industries, and digital maturity levels, our product team is constantly talking to customers about which tools they use for needs like communications, APM, and IT Service Management (ITSM).
