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Alerting

How DigitalOcean does incident management with Statuspage

Feb 22, 2018 By Atlassian In Statuspage
DigitalOcean is a cloud infrastructure provider with users and data centers around the world. The DigitalOcean customer support team works to ensure its community of users have the right information about service upgrades at all times. Learn how they manage downtime and incident communication with Statuspage.
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How Dropbox uses Statuspage to keep users out of the dark

Feb 21, 2018 By Atlassian In Statuspage
Dropbox is a cloud file hosting company with more than 500 million users. The Dropbox team puts a lot of work into making sure its services are up and available around the clock. At the same time, they recognize that occasional interruptions to service are inevitable and leaving users is not acceptable. The Dropbox team uses Statuspage to keep users informed about downtime and incident communication.
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OnPage turns MSPs into superheroes

Feb 14, 2018 By OnPage In OnPage
At OnPage we know that ConnectWise, and their customers, need to ensure all critical alerts not only reach the right person at the right time, but are also acted upon in a timely manner. The key is providing automatic, intelligent alerting that generates a complete audit trail, while at the same time doing it all seamlessly from within ConnectWise.
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OnPage ConnectWise Manage Integration Updates

Feb 13, 2018 By OnPage In OnPage
OnPage - ConnectWise integration helps MSPs streamline incident management, provides higher level of service and faster ticket resolution. IT can concentrate on fixing the issue rather than sending constant updates to customers. With full visibility, customer can see progress right on the ticket. The key is providing automatic, intelligent alerting that generates a complete audit trail tieing to SLA.
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rapidspike

Uptime Monitoring Response Timeout Alerts

Feb 12, 2018 By Sam Jenkins In RapidSpike

In the age of the modern website architecture where websites experience little downtime, slow is the new down. A slowdown on a website has been proven to have a negative effect on conversion rates and end user experience. With that in mind, we’ve updated our uptime monitoring to alert you to slow response times.

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