Major incidents are inevitable, and fixing them is the top priority for any ops or DevOps team. But what happens after service is restored? Do teams take the time to fully understand what went wrong, then follow up to prevent it happening again?

In today’s times of high-speed information, everyone wants to be up-to-date with the latest news and events. This is where the role of the online tool Beamer comes into play. Beamer is a user-friendly platform, which makes information about news, product launches, events, updates and extra offers easily available to different customers. Among its numerous trusted clients are companies like AppSumo, VidYard, MediaMarkt and many more.

In the ‘90s, we used to think of blogs as online diaries, filled with oversharing and bad graphic animations. But since then, they’ve grown into a full-blown industry. Influencers are now able to make whole careers out of successful blogs and it’s difficult to find a company that’s not using a blog as part of its marketing strategy.

Many teams choose Atlassian Server products because they want or need control over their data and infrastructure. But did you know that Atlassian offers another option for you to deploy on your own infrastructure? This alternative is called Atlassian Data Center, our self-managed enterprise offering, which provides the same functionality you know and love in our Server products, but has additional capabilities to better serve enterprise organizations.

Mattermost 5.5 includes several new features and improvements that will help your team get more done in less time.

BigBlueButton is an open source web conferencing system. The product enables real-time sharing of audio, video, slides and screens, with collaborative capabilities such as shared whiteboard, polling and breakout rooms. Blindside Networks, the company behind the BigBlueButton project, has created a plugin that brings all of these collaborative capabilities within Mattermost.

It’s a well-known and often repeated business motto that it is cheaper to retain customers than it is to attract new ones. In order to save on marketing, networking, and the cost of potentially losing disgruntled customers, your customer service needs to be on point. You should already have a strong team in place whose focus is on service, but consumers are starting to expect more from the companies they support.