While Google G Suite is an indispensable productivity and collaboration tool for modern businesses, all too frequently content tends to pile up in the far corners of Google Drive, making content search and discovery difficult. Spending valuable time sifting and searching through tens of thousands of documents to find the right one has become all too common, and most workers spend several hours per week searching for information.
Recently, a colleague of mine joked that she manages a marketing team of three: Claire, Mark, and Sally. The punchline is that she’s referring to Clearbit, Marketo, and Salesforce. She felt that way because they each have their own role with unique insights and jobs, and her team shares information with everyone else the same way she does through chat.
The Mattermost platform is a powerful messaging tool that enables secure team collaboration. Rather than creating unique Mattermost plugins for each tool, Cognitio created a custom SMTP mail intercept capability that leverages AWS Lambda functionality and custom code to create integrations for a number of third-party applications.
This year, I got a unique opportunity to call in at Mattercon 2020 and give a talk about my experience working on Mattermost and open source software (OSS) in general. I talked about how OSS helped me grow as a self-taught developer and how working on issues from Mattermost’s repos helped me gain experience and confidence in software development. In this article, I will highlight some of the things I talked about and also throw in a few pointers related to working on OSS.