Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Feature Friday: Personalized Context in One Click. New Cortex MCP My Workspace

Stop digging through tabs and explaining your role to your tools. In this Feature Friday, we’re unveiling 'My Workspace' for the Cortex MCP, designed to give you instant, personalized identity the moment you start your day. Before today, you had to manually fetch data from Jira, GitHub, and internal docs just to figure out your priorities. Now, you can simply ask, "What should I work on this week?" and get a parallel, high-speed pull of your entire ecosystem.

How Do I Integrate DCIM With My Existing ITSM System?

In many organizations, ITSM tools and data center infrastructure tools operate in separate silos, leading to incomplete records and limited visibility. CMDB records are often incomplete or out of date because updates rely on manual entry, while incidents, changes, and service requests in ITSM lack full visibility into the physical infrastructure. Integrating DCIM with ITSM closes this gap, ensuring CMDB data matches reality and linking service workflows to accurate, actionable information.

Console Connect Ecosystem Update January 2026

In this ecosystem update, we share the latest additions to the Console Connect platform, including our expansion into Malaysia with eight new data centre locations, enhancing connectivity across the Asia Pacific region and worldwide. Most new locations are in Cyberjaya, Malaysia’s prime data centre hub near Kuala Lumpur, offering robust dark fibre networks, redundant power and high-speed data transmission for secure, high-performance enterprise connectivity.

Stop Flying Blind: Synthetic Monitoring, Host heat-maps, and Process-Level Visibility

January 2026 Release Here's a dirty secret about observability: most teams find out about outages from their customers. Not from their dashboards. Not from their alerts. From angry tweets and support tickets. The excuse is always the same: "We have metrics! We have dashboards! We even have that AI thing now!" And yet, somehow, your checkout endpoint has been returning 502s for forty-five minutes and you're learning about it from the VP of Sales who just got off a call with your biggest customer.

Cloud sovereignty vs. Cloud innovation: Why India doesn't have to choose

As we witness the rise of AI, the need for sovereignty is no longer optional. For organizations deploying larger models with access to sensitive data, it is a requirement. Research has shown concerns around sovereignty ‘hindering innovation’ and having ‘knock-on consequences for innovation’. We don’t see it that way. Sovereignty isn’t a trade-off for innovation; in fact, for India to scale securely, the two must work in tandem.

How Does Website Infrastructure Impact Operational Efficiency in Growing Teams?

Growing teams don't struggle because of big strategic questions first. They stumble on slow dashboards, broken logins, and sites that freeze during peak traffic. Website infrastructure either clears the runway or scatters debris across it. When systems respond fast, teams ship faster, support fewer fires, and argue less about whose tool failed. Poor infrastructure does the opposite. It multiplies tickets, adds delays, and burns morale. The pattern shows up in every scale-up: technology either amplifies discipline or exposes chaos instantly, sometimes in a single intense quarter of growth.