Operations | Monitoring | ITSM | DevOps | Cloud

Cortex co-founder and CTO Ganesh Datta sits down with Sneha Rao, VP of Product, and Ahmed Bebars, Principal Engineer, both from The New York Times Developer Platforms team, to discuss what it means to build and operate a developer platform at scale across a complex media organization.

AI writes code. But shipping to production? That still takes a software engineer. In this GitKon talk, Chris Kelly from Augment Code breaks down what it actually means to use AI-assisted development to write production-ready code, not vibe code. If you've been using AI coding assistants and wondering why the output doesn't always make it past code review, this is for you. Chris covers: Key takeaway: The engineers who will thrive aren't the ones who let AI do everything. They're the ones who know how to review, direct, and architect around what AI produces.

In this episode of Agents of IT, we dive into one of the biggest conversations shaping enterprise AI right now: personalization. From copilots vs autonomous agents to the “creepiness threshold” of hyper-personalized AI, we explore what organizations are getting right, what they’re getting wrong, and why context matters more than ever in the future of IT operations. Topics covered in this episode: The team also breaks down.