Operations | Monitoring | ITSM | DevOps | Cloud

Imagine having the ability to instantly know when a Kubernetes compliance or security violation occurs. Now you can with Shipa Insights. Coupling Shipa Insights with the robust notification and alerting capabilities of PagerDuty makes this very possible. Shipa has the capability of sending fine-grained events externally e.g to PagerDuty. Now with the power of Shipa Insights, you have the capabilities to alert on policy violations. Let’s take a look at gettings started.

I recently published a couple of blog posts about what happens when you invest in a thoughtful incident management strategy and three first steps to take to do so. What I’m getting at in these posts is that we need a shift toward proactivity in the software operators community. I’d wager most of the world is responding to incidents as they happen, and nothing more.

With cybersecurity boundaries going beyond the traditional walls of an office and attack surfaces constantly expanding, data breaches are inevitable. Managing risks from data breaches requires organizations to develop a comprehensive incident response plan – an established guideline that facilitates incident detection, response and containment, and empowers cybersecurity analysts to secure a company’s digital asset.

Service ownership is a DevOps best practice where team members take responsibility for supporting the software they deliver at every stage of the development lifecycle. This level of ownership brings development teams much closer to their customers, the business, and the value being delivered. Service owners are the subject matter experts (SMEs) for their services – and in a service ownership model, they are also responsible for responding to any production issues.

Hospitals that adopt electronic health records (EHR) to optimize clinical workflows face the decision of how to integrate EHR alerts into their workflows. The rationale is to surface actionable data from EHR systems and present healthcare providers with this information to supplement their day-to-day clinical decisions.

This day started a bit abruptly, with several services experiencing outages due to a Cloudflare outage. It started approximately at 06:34 AM UTC. Check the official announcement. What came next was a domino effect through many popular services over the internet. Major services like Gitlab, Notion, Hubspot, Digital Ocean, Monday, Recurly, and a lot more. We registered incidents from 230 services between the outage was published until it was marked as resolved.

As an IT Ops exec, imagine your jubilation upon learning that after a year of hard work across your NOC, DevOps and SRE teams, you are able to automate incident response by 25%. You’re elated as you enter your CTO’s office to share this information, and their response is.