Operations | Monitoring | ITSM | DevOps | Cloud

AI Is Bigger Than LLMs: Why Network Teams Need to Think Beyond Chatbots and Agents

AI in network operations is more than chatbots and agents. LLMs make AI easier to use, but the real value comes from the underlying system of telemetry, data pipelines, analytics, ML models, domain knowledge, and workflows that help engineers reason, predict, and act. When designed thoughtfully, AI doesn’t replace engineers. Instead, it augments their expertise and reduces cognitive load across complex network operations.

From Trough to Traction: 10 Real-World Lessons in Cloud and AI Efficiency

When CloudZero CTO Erik Peterson joined the SourceForge podcast in January 2026, he didn’t just talk about cloud costs. He reframed them as a launchpad for innovation, survival, and competitive advantage. Whether he was describing the “trough of lost innovation,” the “freemium tax,” or why efficiency is the next frontier of engineering culture, Erik’s expert insights go beyond FinOps hygiene.

Agentic AI Essentials: Adoption Pitfalls and How to Avoid Them

In the last article in this series, we explored how IT professionals and leaders can cut through the hype surrounding agentic AI and gain a deeper understanding of what the technology actually offers. Now, we turn to the practical side: how to integrate it effectively. Let’s explore the challenges and outline strategies that organizations of all sizes can use to adopt agentic AI with confidence.

Why Your Hotel's Review Responses Matter More Than You Think for Guest Loyalty

Price wars? Those are yesterday's battles. Location advantages? Sure, they help. But here's what really determines whether guests come back to your hotel: trust. And trust doesn't live on your homepage; it lives in your review section. Every time someone takes fifteen minutes out of their day to write about their stay, your reply (or radio silence) tells them exactly who you are as a brand.

Observability for GenAI Applications (Grafana OpenTelemetry Community Call)

In this episode, we’re diving into observability for Generative AI apps. AI helps us write code and monitor applications in production - but how do we observe the AI itself? And how do we make sense of complex, non-deterministic AI systems? We’re joined by two great guests: Ishan Jain, working on GenAI observability and Luccas Quadros, working on Grafana Assistant. Together, they bring both platform-level insights and real-world perspectives.

From idea to agent: Building AI workflows with relaxAI and n8n

Join us for this live online webinar as we explore how to design, build, and deploy practical AI agents using n8n’s workflow automation platform powered by relaxAI’s UK sovereign infrastructure. Our speaker, Ben Norris, AI Engineer at Civo, will guide you through the real-world process of creating intelligent agents that automate tasks across tools and services, all without deep coding expertise.