Operations | Monitoring | ITSM | DevOps | Cloud

Severity and priority can be challenging for a company to nail. When an incident is declared, it's essential to have a system to define the impact and how urgently it should be handled. Incident severity and priority are the two knobs teams can leverage to define scope and urgency, and eventually, the appropriate process to take action. But how should we define them, and what are the differences?

The waiting can be intensely stressful. You are mid-way through a critical production upgrade during the weekend. The schedule is tight. Suddenly there is an unexpected problem you aren’t able to resolve. You need help. So, you call in a support ticket. And that’s when the waiting starts. While you’re waiting for the support team to review and get back to you, questions race through your mind: How quickly will they respond to the ticket?

For many of us in the technology world, around the holidays family will always ask you to solve their technology problems. Being in February, I am only several months away from sharing the below card with my family, again.

Dave Mangot, author, speaker, and consultant, sits down with Moogsoft to discuss moving to SaaS from On-Prem in the premiere episode of “Mooving To…”

GitLens users rejoice! This release introduces exciting updates, including preview support for a browser-based editing experience in VS Code online, legendary new GitLens+ features like Worktrees and Visual File History, and more! Keep reading to see what’s new in GitLens 12.

In cloud native computing (Kubernetes in our case), there is a requirement to automatically scale the compute resources used for performing a task. The autoscaling cloud computer strategy allows to dynamically adjust the active number of application servers and allocated resources instead of responding manually in real-time to traffic surges that necessitate more resources and instances.

React, a front-end framework for building user interfaces, uses component-based architecture and non-opinionated design principles, making it a developer favorite. React has been widely adopted and has a large community of developers behind it. Netlify is a popular framework for hosting React applications, but it does not provide your team with the highest level of control over the deployment process. As a result, you are not able to perform important tasks like running automated tests.

Getting your pricing right is critical to the success of any SaaS company, but finding a model that works can be tough. Price too high, you won’t close enough deals - your business will fail. Price too low, your business model will be unsustainable - your business will fail. To add to the complication, when you’re a new startup your goals are evolving.