Webinar: AIOps Outcome - Accelerate Incident Resolution
Bite Size AIOps Knowledge Sessions - Accelerate Incident Resolution with faster root cause analysis and contextual insights and recommendation.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Enterprise Alert 2019 Update 8.5.0 released
On August 13th, 2020 we released a new Enterprise Alert version, version 8.5.0. Included in this release are the following product enhancements.
Keeping your teams and customers in the loop during downtime
Making your organization more transparent is not always an easy process. In our latest blog post, Adam Hammond, shares some tips and tools that can help you get started when it comes to keeping your teams and customers in the loop during downtime.The core message is that you need to make communication a cultural pillar of your organization.
Pagerbeauty: Creating an Open Source On-Call Widget | Sergii Tkachenko (Google)
A brief and entertaining story of PagerBeauty — a widget showing who's PagerDuty on-call on Datadog dashboards. How to get a pet project from "barely working MVP" to top 10 on Show Hacker News in a week (or so).
ChaosSearch Announces New Integration With Opsgenie
ChaosSearch is excited to announce its new integration with Opsgenie — Atlassian’s alerting and incident management platform. Using this integration, your teams can leverage the industry’s most powerful and comprehensive data monitoring and analytics capabilities channeled into a unified workflow through Opsgenie’s easy-to-use interface.
Incident Management with Datadog
When your application experiences an outage, the tools your team uses to manage its response can make all the difference in how quickly they resolve the problem and avoid it in the future. An effective incident management workflow depends on accessible, integrated tools as well as clear, direct channels of communication. And, even after the matter’s been resolved, documentation and analysis of an outage is vital to ensuring it never happens again.
Performing Zabbix Alert Correlation and Incident Acceleration with CloudFabrix AIOps
CloudFabrix AIOps 360 solution can ingest alerts, events, metrics and from various monitoring tools to perform event correlation, alert noise reduction and enable incident resolution acceleration. Learn more about CloudFabrix AIOps 360 In this blog I will cover Zabbix integration aspects with our AIOps 360 solution. Zabbix is one of the popular open source monitoring platforms used by many enterprises and MSPs, including some of our customers.
Make Informed Care Decisions With an EHR and Communication Tool Integration
Electronic health records (EHR) are real-time patient health record systems made to securely share patient information with authorized users. Users include those in medical labs, imaging facilities, pharmacies and emergency departments. Essentially, EHRs provide medical information to everyone involved in the patient-care continuum. OnPage continuously explores new ways to expand its value and enhance business processes and workflows to clients.
AIOps Best Practices | First Data/Fiserv: Going Ticketless with AIOps and Moogsoft
At First Data/Fiserv, AIOps dramatically improved incident management and resolution, a transformation that allowed this financial services provider to almost go ticketless. The speakers describe the entire process, started when the CIO called for a global, next-gen monitoring platform. First Data/Fiserv soon realized that Moogsoft’s collaboration and record-keeping capabilities allowed it to slash tickets by 95%. They also describe how the system was fine-tuned to handle both regular and critical incidents transparently.
Nishant Singh shares his thoughts on being an SRE
Nishant Singh is an SRE at LinkedIn based in Bangalore. Currently, he is working towards building and maintaining applications that improve the overall MTTD (Mean time to detect) and MTTR (Mean time to recover) of the site. He likes to build services and play with the latest technologies. Before LinkedIn, Nishant worked for a few companies in the security and e-commerce domain as a DevOps engineer where he was primarily responsible for building infrastructure, deployment pipelines and security.