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The latest News and Information on Remote Work and related technologies.

#ITConnections - Building a Collaboration-Focused Remote Work Infrastructure

You’ve adapted your network for the influx of remote work. Your quick fixes to problems that unexpectedly came up, worked out. Now it’s time to build the services-focused IT infrastructure you need to keep remote collaboration working for the long haul. Embracing a hybrid cloud environment, including an Office 365 migration, can pose challenges. There are many ways to prepare your network and IT infrastructure for these changes to avoid downtime and deal with challenges.

Collaboration, Remote Work and Data Security

An interactive discussion offering a practical insight into the lives of four tech leaders from across the globe who will share the security lessons from the past few months and offer insights into how this will impact practices going forward. This is a great opportunity to hear from four exceptional speakers as they share their experiences and take questions.

ITSM can Make Remote Working More Efficient Than You Thought: Here's How

As humans, it is common to find two tendencies when we work: Remote working began as a significant challenge. Many teams saw falling productivity and morale. Some people even declared it the end of ‘fixed working hours’ as we know it. As all of us started getting used to the concept, we started seeing solutions to alleviate, if not entirely eradicate the problems.

Accelerating MS Teams rollout for remote workers | Remote Experience Demo Series

Discover how a Fortune 500 healthcare company managed to identify their remote employees without MS Teams and accelerate its rollout to ensure their remote workforce was able to collaborate and stay productive while working from home.

Key metrics to track to enable remote work and maintain business continuity

Remote work has become the new norm. Organizations are adapting to the current volatile market conditions by amending their business strategies, drafting new business playbooks, and laying down novel policies, all centered around one theme: remote work. This transition to remote work certainly hasn’t been easy and brings with it a unique set of challenges. Shifting business operations to remote environments profoundly impacts an organization’s IT infrastructure and in-house networks.

3 ITSM Strategies to Help your Remote Workforce Thrive

Remote workforces are becoming the new normal. What could be achieved earlier with a simple visit to your colleague’s desk will now require you to communicate flawlessly across miles. ITSM tools that were earlier used only when systems had issues are now being used to make delivery of different business services easier. Quite naturally, not all organizations are prepared for this ‘new normal’.

How important is network compliance for your remote work environment?

With a majority of the workforce now adopting a work-from-home routine, maintaining the normal functioning of your network and ensuring compliance with industry standards is not an easy job. When employees are working remotely, it is especially crucial to ensure network compliance with industry standards and internal policies to secure your network from cybersecurity breaches.

#ITConnections - Maintaining Service Level Agreements in a Challenging Environment

With the workforce moving outside the usual areas of your Service Level Agreements, it can be challenging to adapt and ensure service quality. Through SLA reporting, you can monitor and manage your SLAs, setting up custom alerts before they have been breached and you could be affected by an outage.