Operations | Monitoring | ITSM | DevOps | Cloud

Adrian Moore, Head of IT Customer Support at the University of the West of England, supports 50,000 students and 5,000 staff across a complex mix of professional services, academic researchers, and student devices. In this testimonial, he shares how Ivanti Neurons for ITSM and Ivanti Neurons for ITAM — used together for over a decade — have fundamentally changed how his team delivers IT support.

How many virtual machines are actually running across your clouds right now? With CloudQuery it's one question and about 2 minutes. By hand, it's closer to 2 hours. In this Ask CloudQuery episode we run the exact same request two ways.

Your competitive edge isn't the model; it's the data that only you have. Sonal Pardeshi, Head of AI Product at Splunk, explains why teams building on general-purpose models keep arriving at the same generic outcomes, and what changes when agents are grounded in your own machine data and your own governance. AI Toolkit and Agent Launchpad let teams build and run agents against your grounded data.

The cloud first default has flipped. But every workload decision now needs to be made more deliberately. Civo Product Director Russ Smith shares his key takeaway: understand your legal constraints, know your lock-in maths, and check whether the economics that made sense three, five, or ten years ago still hold up today. You don't need to fund a new platform. You need a managed sovereign place for your data that actually fits where you are now.

Learn more: speedscale.com.

ChatGPT appears to have dramatically changed how it searches the web — and Reddit is suddenly showing up far less in its citations. For years, Reddit was one of ChatGPT’s most frequently cited sources, at one point accounting for as much as 15% of citations. That also created an entire industry around influencing Reddit posts in hopes of getting brands surfaced inside AI-generated answers. Now, ChatGPT appears to be shifting toward more targeted searches of official websites, documentation, and help centers instead of broadly searching the open web and pulling in Reddit discussions.