Operations | Monitoring | ITSM | DevOps | Cloud

What does it take to scale AI and automation in IT? Nick Dimmock, Co-Founder and CEO of TekWurx, joins Agents of IT to discuss trusted data, process maturity, governance, and building confidence in automation.

What does it take to make AI and automation actually work in enterprise IT? In this episode of Agents of IT, Resolve’s Zach Austin sits down with Nick Dimmock, Co-Founder and CEO of TechWorks, to discuss how IT automation is evolving, why trusted data matters, and what organizations need to build before AI can deliver meaningful business outcomes.

Most teams collect the profiles and traffic data that explain a slowdown. Almost nobody has time to read it before users notice. In this Product Highlights conversation, Sylvain Guittard, Senior Director of Product at Upsun who leads the team behind the Upsun console and CLI, breaks down the Upsun Cloud Performance Agent, the first background agent running on Upsun Cloud. His take: "We monitor everything, we feed that into an agent, and the agent will be capable of finding what the bottlenecks are in your application. And on top of it, it gives you a patch, or a way to fix it." We get into.

Anyone can claim an AI agent will fix your performance problems. This demo shows exactly what it looks at and what it hands back. In this Product Highlights conversation, Sylvain Guittard, Senior Director of Product at Upsun who leads the team behind the Upsun console and CLI, runs the Upsun Cloud Performance Agent live on a demo project. His take: "You have a patch that is already available, and a recommendation, so you can see if it fits or not to your context." We get into.

Every workday runs on digital experience, so what happens when logins are slow, devices lag and IT is buried in alerts? See how ignio AI.Digital Workspace from Digitate helps IT teams predict, prevent, remediate and assure a great digital employee experience.