Operations | Monitoring | ITSM | DevOps | Cloud

Most companies have built AI into their product by now, and many consider it the central feature of what they’re building. But plenty of those same companies are still figuring out how to get their own engineering teams to actually use AI tools day to day. When Loïc Houssier joined Superhuman as CTO in early 2025, his team was in that exact spot. The company had been shipping AI email features for years, but internal adoption of AI dev tools was still early.

Why did your build fail? Ask Rovo, get a clear answer, and even a way to fix it, from anywhere in Bitbucket Pipeline debugging is one of the most common and most painful parts of the development workflow. In our Atlassian research: AI adoption is rising, but friction persists, over 50% of developers reported losing more than 10 hours each week searching for information, onboarding to new code, or toggling between apps.

Hybrid IT environments are the reality for most organizations today. Unfortunately, they’re also one of the biggest reasons outages are now harder to prevent. Between on-prem infrastructure, cloud services, SaaS platforms, distributed networks, and modern applications, IT teams are managing an ecosystem of dependencies that changes constantly.

Most operational waste comes from fragmented workflows rather than individual performance constraints. An incident begins long before any fix is applied. Alerts trigger, tickets open, and engineers start reconstructing context across systems that were never designed to operate as one. Logs, metrics, past incidents, and runbooks sit in separate tools, each requiring manual lookup, interpretation, and validation before any decision can be made.