Operations | Monitoring | ITSM | DevOps | Cloud

Around the world, the pandemic tested the ability of governments to transform digitally in order to deliver uninterrupted services and to respond effectively to the demands of citizens, businesses, and global leaders in a time of crisis. From contact tracing to disbursing support packages to sharing best practices on how to contain the pandemic, governments needed to deliver these mission-critical services in a timely, secure, and compliant manner.

The major challenge facing communications service providers (CSPs) is not about handling ever-growing bandwidth demands without increasing Capex. Smart selection of network technologies that leverage advances in aggregating, routing, and transmitting bits largely have the answer for that. The much more pressing challenge is on the services front, from competition, substitution, and the inability to maximize revenues. These concerns reduce the top line and restrict CSPs’ ability to maneuver.

Bandwidth demands per enterprise site continue to skyrocket, while additional pressure has been added to the WAN in the wake of the pandemic and shift to remote working, moving demand from well-connected offices to a scattering of disparate locations. Yet, while WAN bandwidth demands are increasing by orders of magnitude every year, budgets rarely keep pace and significant numbers of those ‘better connected’ branch locations experience network congestion during peak hours.

I am super excited to announce that our Preview Environment feature is GA (Globally Available) for everyone 🥳.

In any enterprise, IT or otherwise, infrastructure monitoring and management are extremely crucial. A drop in performance or a failure of a machine can lead to significant delays. For that reason, there’s a constant need for eyes on the overall infrastructure to ensure smooth operations. One of the best ways to gauge the overall health of infrastructure is by monitoring key performance indicators (KPI).

What a difference a year makes. Each year, data center, lab, and edge sites become more complex, more distributed, and more difficult to manage. Managers must stay up to date on the latest trends and advancements in data center management best practices and technologies to maintain uptime, increase the efficiency of capacity utilization, and improve the productivity of people.