Operations | Monitoring | ITSM | DevOps | Cloud

One of our most requested and popular features, IP ranges for the Docker executor, recently became available to all customers on a Performance or Scale plan. With IP ranges, you can route job traffic through an IP address that is verifiably associated with CircleCI. This enables your team to meet compliance requirements by limiting the connections that communicate with your infrastructure. With any new feature, you want to know how much it’s going to cost your team.

If you’re an SRE, you might view AIOps with great excitement. By automating complex workflows and troubleshooting processes, AIOps could make your life as an SRE much easier. Alternatively, SREs may choose to view AIOps with disdain. They might think of AIOps as just a fancy buzzword that doesn’t live up to its promises, and that can become a distraction from the SRE tools that really matter. Which perspective is right?

What comes to mind when you hear the term 'incident commander'? You are not alone if you think about fancy, tri-cornered hats, well-polished shoes, and a uniform weighed down by medals. The roles of incident commander, incident manager, or technical escalation manager have been typical in large organizations but are gaining popularity in smaller companies. For the purposes of this article, we will use the term 'incident commander,' but any of the above titles could work.

We’ve been pretty lucky at incident.io to be able to avoid dealing with more complex authentication issues for quite a while, because we piggy-back on Slack to know who you are and which organisation you work in. Whole companies have been built around doing authentication and user profiles really well, so it was pretty neat to be able to avoid doing most of that work for so long!

With digital service expansion putting pressure on IT, 'Gartner Predicts 2022: Build Digital Platforms for Adaptive Resilience’ is a helpful guide for I&O leaders with their sights on 2025. If you looked up “tech trends” right now, how many search results would you expect to see? 100 million? 500 million? Think again. Between blog posts, research reports, and news articles, you’d actually find roughly 1.5 billion search results.

If you’ve spent any amount of time in the.NET / Microsoft developer ecosystem, you’ve probably heard the term “NuGet” in reference to code packages, package managers, software libraries, and even software installers. Understandably, this can cause a lot of confusion around what NuGet actually is.