Operations | Monitoring | ITSM | DevOps | Cloud

This blog is the third in a four-part series on infrastructure automation for government agencies that are modernizing digital systems while grappling with budget and staffing constraints and the challenges of COVID-19. The COVID-19 pandemic moved up the timeline for digital transformation projects considerably.

Traditionally, software used to be developed by software engineers who would spend time coding and testing to make sure the software was behaving the way it should. Once they were satisfied with their product, the operations teams would join hands and start rolling out the software. This follows a very linear path along the software development life cycle that is often quite time-consuming.

This year we’ve been expanding SQL Monitor’s capabilities around the theme of Estate Management and we’ve just released a new capability – the discovery of on-premises SQL Servers and instances. We started on this journey with basic instance configuration observability and alerting earlier this year. While gathering feedback and finding ways to improve our new configuration features, we worked on and released an Instance Discovery Tool as a preview feature.

In this episode of the Break Things on Purpose podcast, we ask our guests for their strong opinions.

Managed IT services are widely used by the most sophisticated organisations across the globe. Recent reports show that over 90% of the Fortune 500 have multiple outsourcing contracts to managed service providers, with a value of over $190 billion. This includes managed IT services such cloud services, infrastructure, networks, security, backup, applications and much more. How can organisations at any scale adopt the same strategy and benefit from managed IT services?