Operations | Monitoring | ITSM | DevOps | Cloud

Mean time to repair (MTTR) is an essential metric that represents the average time it takes to repair and restore a component or system to functionality. It is a primary measurement of the maintainability of an organization’s systems, equipment, applications and infrastructure, as well as its efficiency in fixing that equipment when an IT incident occurs. Key challenges with MTTR arise from just trying to figure out that there is actually a problem.

As an on-call engineer, you might deal with the day-in, day-out occurrence of alerts. These alerts may come from your alerting provider (PagerDuty, OpsGenie, etc.), Slack notifications telling you the site is down, or the ever concerning text message "Hey, is the site down?". These alerts elicit reactions that range from "shit" to "again?" and in many cases, both.

Today, almost every application stack would usually consist of a number of different applications, each performing a specific role and working together towards a common goal. This is the case whether it be that of a fortune 500 company or a computer science student trying to complete a tech project. As such, the stability and reliability of your infrastructure would greatly depend on the performance of each application within that infrastructure.

If you feel intimidated by Kubernetes’ complexity but still need to modernize your business applications with containers, rest assured you’re not the only one. The container orchestration platform solves many problems but also creates new ones, so read on to find out about a new approach that can help you get just the benefits.

Dive into the article to learn how to monitor cloud server performance with Graphite and get started on your monitoring needs! Application Performance Monitoring (APM) is a crucial part of the technological era. It refers to a methodological approach towards maintaining and sustaining a system’s health. It is extremely important to monitor an application’s health and performance upon launch, and then regularly afterwards.

Many enterprises use open source enterprise support from a vendor, such as Red Hat or Canonical, to boost uptime and peace of mind. Others choose to use open source without any additional vendor support, relying on one of the major benefits of open source – the robust community support that is freely available.

While cloud is seen as the go-to environment for modernizing IT strategies, many security-conscious businesses are still hesitant to adopt a full cloud strategy. A logical middle ground has now emerged: the hybrid cloud. Hybrid cloud promotes the coupling of on-premises infrastructures with one or more public cloud services to meet both cost optimization and security compliancy. Despite its benefits, hybrid cloud computing can present technical and management challenges.

CIS (Center for Internet Security) is a non-profit organization that aims to develop a best practice in relation to cyber security. The CIS benchmarks have been adopted by many organizations as the standard against which to measure their systems.