Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Networks and related technologies.

Gain Cloud Network Visibility

As more apps and services are moved to the cloud, network operations teams can lose visibility yet are still responsible for solving issues when they occur. There is no need to suffer from cloud blind spots. Active monitoring across end-to-end network paths can help clear the skies and network operations teams can regain visibility both to and through the cloud, including multi-cloud architectures.

Master Class: Optimizing CX through 4 Pillars of Internet Resilience

User expectations are higher than ever, achieving faster Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) is non-negotiable. In this master class, we explore how the foundational elements of reachability, availability, performance, and reliability form the pillars of Internet Resilience, and how proactive IPM can contribute to early incident detection and resolution. Through real-world examples and practical insights, you'll gain a deeper understanding of how IPM can optimize your digital services and mitigate potential disruptions.

Troubleshooting Microsoft Teams Latency Issues

Welcome to our guide on troubleshooting Microsoft Teams latency issues! Whether you're a remote user striving to stay connected with your team or an IT professional responsible for maintaining a smooth and efficient virtual workspace, dealing with latency can be a frustrating experience. From delays in audio and video to sluggish file uploads and downloads, latency can significantly impact productivity and user satisfaction.

Leveraging Network Interception with Playwright for End-to-End Monitoring

If you're using Playwright, either on its own or for synthetic monitoring with Checkly, you might have heard about writing Playwright scripts in a user-first manner. This approach focuses on interacting with the UI as a user would, such as clicking buttons or submitting forms, and then waiting for the UI to reflect the changes. However, sometimes you need to intercept and analyze the network layer to verify that your UI is getting the right responses from its supporting API.

Prioritize Internet Performance Monitoring, Urges EMA

“Internet Performance Monitoring solutions close the observability gap…” states Enterprise Management Associates in its new White Paper, Modern Enterprises Must Boost Observability with Internet Performance Monitoring. How? “…By providing visibility into global Internet performance and reporting on how that performance impacts application performance and end-user experience.”

Beyond the Hype: Understanding the Real Value of AI for Service Providers

I recently wrote about how AI can support unified communications in the enterprise, but its applications are much broader than that, and communications service providers also have the opportunity to benefit. In a recent Gartner survey, 95% of telecom CIOs said they plan to implement AI/ML technologies by 2026 and 79% said they plan to increase their AI/ML investments.

Navigating the Complexities of Hybrid and Multi-cloud Environments

Today’s evolving digital landscape requires both hybrid cloud and multi-cloud strategies to drive efficiency, innovation, and scalability. But this means more complexity and a unique set of challenges for network and cloud engineers, particularly when it comes to managing and gaining visibility across these environments.