Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Install Prometheus on Kubernetes: Tutorial & Examples

As one of the most popular open-source Kubernetes monitoring solutions, Prometheus leverages a multidimensional data model of time-stamped metric data and labels. The platform uses a pull-based architecture to collect metrics from various targets. It stores the metrics in a time-series database and provides the powerful PromQL query language for efficient analysis and data visualization.

Incident Response Guide

Site reliability engineering (SRE) is a critical discipline that focuses on ensuring the continuous availability and performance of modern systems and applications. One of the most vital aspects of SRE is incident response, a structured process for identifying, assessing, and resolving system incidents that can lead to downtime, revenue loss, and brand reputation damage.

Squadcast + HaloPSA Integration: Enabling Streamlined Incident Response & Alerting

HaloPSA is a modern and intuitive all-in-one professional services automation (PSA) solution, designed for service providers. HaloPSA’s cloud platform helps you manage your entire business, modernize customer experience and automate your service. If you use HaloPSA for PSA requirements, you can integrate it with Squadcast, an end-to-end Incident Response and Reliability Workflow platform, to route detailed alerts from HaloPSA to the right users in Squadcast.

Platform Engineering 101: Origins, Goals, DevOps vs SRE & Best Practices

Platform engineering is the practice of automating infrastructure operations and enabling self-service infrastructure capabilities within collaborative Dev, Ops and QA teams. It involves designing and building platforms, technologies and workflows that enable self-service capabilities to automatically manage, provision and operate complex modern software architecture environments.

The Guide to SRE Principles

Site reliability engineering (SRE) is a discipline in which automated software systems are built to manage the development operations (DevOps) of a product or service. In other words, SRE automates the functions of an operations team via software systems. The main purpose of SRE is to encourage the deployment and proper maintenance of large-scale systems.