Operations | Monitoring | ITSM | DevOps | Cloud

Intent-driven development: How to guide agents from idea to implementation

Intent-driven development (IDD) is an approach to AI-assisted software development where teams make the desired behavior, constraints, and criteria for success explicit, then give an agent freedom to determine how to achieve the result. As agents take on larger and more autonomous development and maintenance tasks, the implementation itself becomes easier to replace. The important question is whether the software still behaves the way the team intended.

AlmaIQ: The Smart Concierge That Revolutionizes IT Support and Productivity

Discover how AlmaIQ, Almaden's conversational artificial intelligence integrated with Collective IQ (ITAM and DEX), is transforming the way teams and employees interact with your organization's technology. AlmaIQ connects users to corporate data, insights, and knowledge through simple natural language conversations, allowing you to diagnose device performance issues, check software status, and get instant answers without hassle.

Building Production-ready AI Infrastructure? Start With the Network

AI workloads depend on fast, secure, and scalable access to data across on-premises systems, colocation, cloud platforms, and GPU environments. Here’s how private connectivity can help enterprises move from AI proof of concept to production-ready infrastructure. AI pilots tend to be forgiving. Production isn’t. In the early stages, a team can usually get by with a simple path into a GPU environment, enough bandwidth to test an idea, and a security model that suits a limited group of users.

Why engineers ignore cloud cost governance (and fixes)

Discover why engineers ignore cloud cost governance and how to build developer cost accountability. Learn how Harness helps empower engineering teams. Engineers often overlook cloud costs due to friction in traditional FinOps tools and a lack of real-time visibility. By embedding automated guardrails and shift-left cost insights into developer workflows, organizations can drive accountability without slowing velocity.

AI Control Tower Live: Governance that moves at machine speed

One question, ninety minutes: Do you know what AI agents you have running, what they're accessing, and what's their ROI? ServiceNow product leaders open with an overview of why legacy controls can't keep pace with AI agents. Then we'll showcase customer stories from Zespri and Booking.com, end-to-end demos of AI Control Tower, and a look inside ServiceNow's own AI estate.

Seer, the Sentry MCP and CLI, or your own coding agent: where each one fits

I’ve been getting some version of this question a lot lately, mostly in our Seer preview webinars. Different audiences, same handful of questions: Worth answering all three in one place. Honestly, I needed to write this down for myself too. Things are moving fast around all of us and answers seem to get more nuanced by the week. This is an attempt to codify the difference: what each option is and when it makes sense to reach for one over the other.