The latest News and Information on IT Service Management, Service Desk and related technologies.
This recurring blog will look at specific ITOM technologies within the OpsRamp solution and general ITOM challenges. Got an idea for this blog or want to learn more about ITOM at OpsRamp?
We’re proud to announce the immediate availability of the Winter 2023 update for Alloy Navigator Enterprise, a remarkable fusion of speed, effectiveness, and customization. Let’s have a look at what’s inside!
Team performance management is an essential part of leading a workforce and ensuring desired outcomes are achieved. As employees on average spend 54% of their time working in teams, it’s important to measure their performance as a collective. However, many organizations are struggling to effectively manage and measure team performance, leading to inefficiencies and missed opportunities.
As per a survey by Comcast Business, around 85% of IT leaders trust AI networking tools for meeting their organization’s goals. This stat alone is enough to show how big of a role AI is playing in network monitoring. And it’s just the beginning, with rapid development in Artificial Intelligence, we might see a lot more sophisticated AI use cases for network monitoring. But how exactly does AI help in network monitoring? What its roles, benefits, challenges, and how to implement it?