Operations | Monitoring | ITSM | DevOps | Cloud

Bloomfield, NJ – December 15th, 2020 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, has been named a silver winner in Best in Biz Awards. Alloy Software’s was recognized in the Best New Version of the Year category for its Alloy Navigator – a comprehensive ITAM and ITSM solution. “During these challenging times, we are honored and very grateful to earn this award,” said Ivan Samoylov, CTO of Alloy Software.

As I sit here writing this blog, I can’t believe how much things have changed. No more chats in the hall or booking a conference room. With this pandemic, everything is virtual. My laptop and mobile are my lifeline. They are the only way I can work. I know I’m not alone. How many of you are reading this blog at the kitchen table—or, if you’re lucky, in your home office? And I suspect it’s not going to change any time soon. If ever.

Reflect on 2020 and hear from ServiceNow leaders as they discuss some of the most significant trends of the year – from cybersecurity to customer and employee experiences – when the global health crisis is creating new realities for all of us. Take a fresh look at the trends shaping what’s next in the workplace. Industry Trends in Vulnerability Response with Dr. Larry Ponemon Today’s cybercriminals are tenacious, well‑funded, and smart.

The Network Monitoring Dashboard is critical for your users to process, interact with, and analyze data. While most enterprise teams understand the essentiality of dashboards, they often fail to maintain the efficacy of a well-designed dashboard. A common phenomenon among dashboards is that even the most sophisticated-looking dashboards, embedded with colorful graphics, can be deceptive and uninformative for the decision-making process.

Management visibility is critical. Over and over again, communication survey results paint a vivid picture of employees that want to truly connect with their senior leaders, feel engaged in the company's strategic direction, and be respected and trusted. Hearing from the boss is proven to be an essential foundation for creating satisfaction for employees, particularly in a service organization that requires high levels of leadership and employee trust.

By industrializing software delivery, DevOps has the potential to transform IT in the same way that Henry Ford transformed manufacturing Back in 1913, Henry Ford started a manufacturing revolution. On December 1, the first automotive assembly line heralded the advent of mass production and reduced the time required to build a Model T to only 2 ½ hours. That allowed Ford to slash manufacturing costs as well as the price of his iconic automobile.

Even before any contracts get signed or budgets sketched out, every new project has to start with a plan. To cope with the nuts and bolts of a large project, leaders need to have a comprehensive and well-thought-through project management plan in hand.

The Ivanti Workspace Control 2020 release that occurred in August included Ivanti Neurons for Edge Intelligence, an innovative new feature which enables administrators to query endpoints and get real-time intelligence from across the enterprise in seconds. A function that works regardless of whether endpoints are on or off the corporate network. An essential feature considering the number of employees working from home.

In 2020, enterprises have meaningfully accelerated their digital transformation. The global financial advisory firm KPMG, notes that “For a majority of U.S. CEOs, the pandemic has meant an acceleration in digital transformation by months or even years. The move to digitization has accelerated, and the benefits will be permanent. There is no going back.” Software vendors are seeing this very clearly too.

In this new series of Now on Now blogs, we share how we use ServiceNow products internally to transform our operations and create great experiences. We hope our stories story will inspire you--our customers and partners--to achieve even greater business value and resiliency from the Now Platform®. For more on Now on Now, visit the Now on Now Book of Knowledge.