Operations | Monitoring | ITSM | DevOps | Cloud

From my perspective, today’s an exciting and important day for healthcare organizations around the globe. Why?

Bloomfield, NJ – January 26th, 2021 — Alloy Software, a leading provider of IT Service Management and IT Asset Management solutions, today announced that for a second year in a row it has been named a “High Performer” in the G2 Crowd’s latest Grid® reports. The company’s innovative on-premises and cloud-based ITAM and ITSM platform received high marks in several categories, including IT Service Management, IT Asset Management, and Software Asset Management.

I am excited to share the news that Ivanti has signed a definitive agreement to acquire Cherwell Software, a global leader in enterprise service management (ESM) solutions. This comes on the heels of Ivanti being named a Leader in Gartner’s 2020 Magic Quadrant for IT Service Management Tools report.

The top priority of a typical IT team has remained relatively unchanged for decades: provide support for employees and make their user experiences as smooth as possible. With that being said, the actual workflow of an IT team looks nothing like it did years ago — because the way employees work on a day-to-day basis has drastically changed.

While technology plays a large part in the efficiency of warehouse operations, employees are the foundation. Prioritizing User Experience (UX) on employees’ mobile data entry devices, from handheld devices to fork truck-mounted barcode scanners, is crucial to maximizing productivity. SAP EWM provides the back-end functionality, but it is on these devices that everything comes together as they determine how, when, and where material handlers move products through the supply chain.

We all have words to describe 2020. Few of them would ring with nostalgia. COVID-19 has created pain, loss, and disruption on a scale not seen in generations. The economy has also been a casualty, as some companies have transformed and thrived while many others have stumbled and dissolved. But then, just as 2020 was bowing out, hope emerged. Three promising vaccines had produced better than expected results in clinical trials. Governments around the world rushed to approve them.

Federal IT pros are experts at using quick fixes to keep costs down and save time, often because there’s no other option. They essentially leap from crisis to crisis instead of future-proofing the agency’s IT environment. Paying down technical debt is neither easy nor glamorous, but without this paydown, you’re creating a cyclical panic. For example, when you’re in technical debt, you run with what you’ve got until it breaks; when it breaks, you panic.

Server Performance Monitoring is referred to as consistent monitoring of all network infrastructure, related to servers, to analyze their resource utilization trends and later on optimize it for a smooth end-user experience.

Did you know that retaining a customer is five times cheaper than acquiring a new one? Customer satisfaction is extremely vital to business success. Your business strategy for the year 2021 probably includes generating more leads, but it should also include retaining your current customers. According to the World Bank, the 2020 recession has been one of the worst since the Great Depression, which was a decade-long economic slowdown.