Operations | Monitoring | ITSM | DevOps | Cloud

From Detection to Resolution: How Selector + Itential Deliver AI-Driven Observability and Automated Recovery

Every second counts when it comes to detecting, diagnosing, and resolving network incidents, yet many teams still find themselves stuck in reactive mode, drowning in alerts, manually writing scripts, and managing tickets across disconnected systems. This is where Selector and Itential come in. Together, Selector and Itential deliver a powerful, enterprise-ready solution that closes the loop between detection and action.

Why Neglecting Asset Tracking Labels Can Harm Your Business

Asset Tracking Labels are small but powerful tools that help businesses monitor and manage their valuable assets efficiently. These labels and a reliable asset tracking system ensure real-time visibility, prevent loss, and streamline operations. Ignoring them can lead to misplaced equipment, unauthorized usage, and costly replacements. Businesses risk inefficiencies, compliance issues, and financial setbacks without proper labelling.

Integrating AI into Your Business Website

Let's start with the most obvious entry point: chatbots. These little text-box gremlins can handle customer queries, book appointments, suggest products, and provide support 24/7 without ever asking for a lunch break. They're not just helpful, they're expected. But make sure they don't sound like a malfunctioning toaster. The best chatbots are conversational, helpful, and a little bit charming. Think less "HAL 9000" and more "friendly guide who actually listens."

F5 Monitoring on Microsoft SCOM

As part of a recent customer project, we developed a custom F5 Management Pack for Microsoft System Center Operations Manager (SCOM). This bespoke solution enables IT operations teams to monitor the performance, availability, and health of F5 infrastructure directly within the SCOM environment. It provides deep visibility into key metrics, helping ensure application delivery remains stable, secure, and efficient.

Prometheus and CloudWatch Integration for AWS Metric Collection

The Prometheus CloudWatch exporter pulls AWS CloudWatch metrics into your Prometheus setup, giving you a unified view of your infrastructure alongside application metrics. If you're already running Prometheus and need visibility into AWS services like EC2, RDS, or Lambda, this exporter handles the integration without forcing you to switch monitoring stacks.

Common Drupal deployment pitfalls and how cloud automation fixes them

Deploying a Drupal 10 or Drupal 11 application can feel like walking through a minefield of potential problems. Even a well-built Drupal site can stumble during deployment due to a few common pitfalls. For IT managers and technical project leads, understanding these pitfalls—and how cloud automation can solve them—means fewer late-night emergencies and smoother launches.

How to detect vulnerable GitHub Actions at scale with Zizmor

As we previously reported on April 26, 2025, we had a security incident via an insecure GitHub Action and we have since published a post-incident review. We have confirmed that there has been no code modification, unauthorized access to production systems, exposure of customer data, or access to personal information.

Improve SLO accuracy and performance with Datadog Synthetic Monitoring

SLOs are key for improving user satisfaction, prioritizing engineering projects, and measuring overall performance. Given the important role that SLOs play in determining organizational benchmarks, teams need to ensure that SLO metrics—also called service level indicators (SLIs)—are reported accurately and maintained consistently within an acceptable range.

Elastic Cloud Serverless now generally available on Microsoft Azure

Elastic Cloud Serverless provides the fastest way to start and scale security, observability, and search solutions — without managing infrastructure. Today, we are excited to announce the general availability of Elastic Cloud Serverless on Microsoft Azure — now available in the EastUS region. Elastic Cloud Serverless provides the fastest way to start and scale security, observability, and search solutions without managing infrastructure.