In this competitive business world, the room for mistakes is getting smaller and smaller every day. When you want to give the best service to your customers it is essential that you invest in the best IT helpdesk software. However, how will you know which software is best for your business! In this blog, we will know IT helpdesk questions with answers that will assist you in finding the best helpdesk ticketing software. So let us begin with the basic question of helpdesk ticketing software!

We’re a small startup (10 people at time of writing) with big ambitions, particularly when it comes to our product. With so many things we want to do, it’s important for us to be structured the way we approach our work, without being so process-driven that we lose all the benefits of being small and nimble. As we’re still new, and the team is growing all the time, very little is set in stone.

This article is a part of our DevOps blog series inspired by our DevOps bootcamp live streams available to watch on our YouTube channel. As a developer constantly working with code, it’s only natural to feel the need to test your code frequently. Testing helps detect bugs and protect against any of the same in the future.

Microsoft Teams is one of the most versatile tools in terms of providing collaboration and chat solutions to numerous enterprises. We at Squadcast understand how important Microsoft Teams can be for your organization. Hence, we bring you this blog on Squadcast-Microsoft Teams integration that will tell you how this integration can help in improved incident management, effective collaboration and a lot more.

Logging is an essential component of many applications. Every application has a different logging technique. You may prefer certain logging implementations, but you must also consider what to log, when to log, how much to log, and how to control logging. System administrators and developers, particularly the support team, benefit greatly from a well-designed logging system. For both the support team and the developers, logs save a lot of time.

New ICMAD bugs require immediate attention and patching for SAP systems. The dust has not yet settled on the CVSSv3 10.0 score Log4j security vulnerability, which has been keeping IT employees across all businesses very busy since December 2021. Read this article to learn more about the CVSSv3 10.0 score Log4j security vulnerability.

The focus of the 2.5 version was on expanding support for HAProxy configuration keywords, and that’s where most of the effort during this release cycle was spent. We will continue doing that during the next couple of versions to gain complete feature parity with both the HAProxy configuration and Runtime API so that you can use the Data Plane API as a full-featured way to configure HAProxy.

We’ve all been stuck in traffic congestion on the road at some point in our lives. Traffic congestion may happen when there’s too many cars on the road, when there’s an accident or a closed street. Network congestion isn’t too different from that - but instead of cars causing congestion, it’s a different type of traffic. That’s why, in this article, we’re running you through how to detect network congestion with Network Monitoring tools.

Track down high Citrix Provisioning Services device retry rates with our new MetrixInsight for Citrix Virtual Apps and Desktops (CVAD) SCOM Management Pack release. MetrixInsight for CVAD is a CITRIX® Ready SCOM Management Pack for monitoring Citrix Virtual Apps and Desktops, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront and Application Delivery Controller, formerly known as NetScaler.

All the applications that you’re trying to execute require memory. It doesn’t matter if the application was developed using assembly language. Or if you used a low-level programming language like C or a language compiled to a bytecode like Java. Running the application requires memory for the code itself, the variables, and the data that the code processes. Depending on your usage, the memory requirements will vary.