Operations | Monitoring | ITSM | DevOps | Cloud

AVD Monitoring for MSPs (Managed Service Providers)

AVD (Azure Virtual Desktop) has grown in popularity and for many reasons many organizations are choosing to consume AVD via a specialist Managed Service Provider (MSP). For the MSPs offering AVD, monitoring and troubleshooting AVD especially for multi-tenant environments is challenging and involves significant, costly and skilled effort using native tools such as Azure Insights or Azure Monitor.

Grafana Agent v0.38 release: new OpenTelemetry components, configuration improvements, and more

Grafana Agent v0.38 has hit the digital shelves just before the holiday season! 🧑‍🎄 The elves over at Grafana Labs have been quietly working on Grafana Agent, with more than 50 updates for all SREs and developers to use — no matter if you’re on the naughty or nice list. This includes new features, improvements, bug fixes, and significant ease-of-use changes.

Guide to Office 365 Compliance and Data Governance

In the digital era, businesses face an intricate web of legal and regulatory requirements. Navigating these complexities is crucial for maintaining customer trust, protecting sensitive information, and avoiding legal repercussions. The adoption of cloud services like Microsoft Office 365 has transformed how businesses handle data, bringing both opportunities and challenges in compliance.

DevAlert 2.0 Now Available

DevAlert 2.0, which is now immediately available from Percepio, is a major upgrade to our edge observability platform. The upgrade provides much improved diagnostic capabilities, including core dumps for Arm Cortex-M devices. This allows remote inspection of crashes, errors or security anomalies in full detail, including the function call stack, parameters and variables and with source code display.

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Comparing the Top 9 Pagerduty Alternatives in 2023

Pagerduty is a popular Incident Management platform that helps teams respond to alerts and incidents quickly and efficiently. However, its pricing structure can be complex and expensive for scaling businesses and Incident Response teams. In this blog post, we will compare the top 9 Pagerduty alternatives in 2023, and help you to choose the best one for your needs.

Top Providers for Vendor Status Pages

Today, businesses are heavily reliant on online systems and platforms. But how would you communicate with users if you encounter downtime or an incident? This is where a status page comes in. A status page acts as a real-time communication hub, providing updates on system status, incidents, and maintenance activities. What’s even better is that you can find tons of free, self-hosted, and open-source status page systems to choose from online.

Resource Scheduling in Project Management: Beginner's Guide

Whether you are working with limited resources or simply want to manage what you have more effectively, resource scheduling is an important part of project management that’s all too often overlooked. Project managers are starting to embrace a range of tools and platforms to support their resource scheduling needs. 56% of respondents to a recent survey said their enterprise uses tools for resource management. ‍

Unlocking Visibility and Control: Introducing Squadcast's Service Graph Feature

To ensure efficient Incident Management, it is crucial to proactively anticipate and address potential disruptions The need for a comprehensive, high-level view of the status of all services is paramount. Enter Squadcast's Service Graph – a feature designed to transform the way organizations approach Incident Management.

Advantages of ITSM: Improve IT Service Management

In today's rapidly growing digital world, the reliance of organizations on their IT departments or IT services is supreme. No one can ever think of expanding or functioning without seeking help from IT services. For an organization's success, the IT department must always be on its toes to fulfill the demands of the internal teams and customers. But do you think all this can be possible manually or individually? No. Hence, many businesses have started adopting the Information Technology Service Management (ITSM) tool to improve their IT services.