Operations | Monitoring | ITSM | DevOps | Cloud

We are constantly working on contributing monitoring support for various sources, the latest in that line is support for Cassandra monitoring using the OpenTelemetry collector. If you are as excited as we are, take a look at the details of this support in OpenTelemetry’s repo. The best part is that this receiver works with any OpenTelemetry collector: including the OpenTelemetry Collector and observIQ’s distribution of the collector.

Just like insurance, a tool that helps you to monitor the quality of your Microsoft Teams service covers you against the issues that IT teams face everywhere. You can’t afford to have downtime in your business, so you need a way to keep yourself protected.

Cribl Stream has supported external Lightweight Directory Access Protocol (LDAP) authentication since version 2.0 was released in late 2019. LDAP directories offer many features, and it’s up to clients to implement them for compatibility. Here is a non-exhaustive list of LDAP features that Cribl Stream does not support: This blog post explores how Cribl Stream implements LDAP for user authentication and assumes you have a working knowledge of the topic.

Customer success management is designed to optimize customer engagement and encourage them to unlock value from your professional services. What customer success looks like for your professional services business will depend on customer objectives. Customer success managers must work to ensure that customers are in the best position to hit these objectives.

What is DataPower used for? It provides security, control, integration and optimized access to a full range of mobile, web, application programming interface (API), service-oriented architecture (SOA), B2B and cloud workloads.

Many companies’ enterprise resource planning systems, which house their most valuable data, are still too vulnerable. What would happen if your enterprise resource planning (ERP) system were attacked? For many companies, the consequences would be devastating.

One of the most exciting things when using Kubernetes is the ability to scale up and down the number of nodes based on application consumption. So you don’t have to manually add and remove nodes on demand and let it go on usage. Obviously what you want is to keep control on the minimum and the maximum number of nodes to avoid an unexpected bill.

Integrations to third party ITOM/ITSM solutions have been used by all Avantra customers since the beginning back in 2003. Often this is due to corporate support processes and the customer’s wish that all solutions used to manage the entire IT landscape shall report to one single ITOM/ITSM solution. This is where activities of different departments are coordinated.

LDAP or Lightweight Directory Access Protocol is one of the oldest and most popular protocols used to retrieve information from directory services, authenticate users, and build applications that don’t compare on security or speed. It’s one of the protocols to manage assets and data over a network and provides secure access to them. So what is LDAP? How does it work? What are some of the best practices while using the LDAP protocol? Let’s have a look.

Machine learning has garnered a lot of attention in the past few years. The reason behind this might be the high amount of data from applications, the ever-increasing computational power, the development of better algorithms, and a deeper understanding of data science. We have already talked about artificial intelligence (AI) in a previous blog post. In this opportunity, we will learn about machine learning, what it is and how it works with examples and ITSM applications.