Operations | Monitoring | ITSM | DevOps | Cloud

Time Series for Intelligent Sustainability

As the world continues to face unparalleled uncertainties due to climate change, using energy efficiently is more important than ever. Time series data plays a critical role in helping organizations operate in a greener and more sustainable way. In Finland, EnerKey operates a platform that drives sustainability and energy management to unearth savings from consumption data.

Top Takeaways from Monitorama 2022

Since 2013, Monitorama has been a community-driven conference, bringing together open source development and operations engineers to focus on pushing the boundaries of monitoring software and practices. It’s chock full of thought-provoking content in the conference talks. The casual atmosphere also makes the hallway track a great way to network with fellow engineers and vendors alike to pick up on new developments in the monitoring space.

UX Deep Dive: Classify interactions for a more intuitive user interface

We try hard to make our products as intuitive and familiar as possible, but there will always be “advanced” options and rarely-used features. Giving users choice and control over their experience will naturally lead to features that are used less frequently or settings that only a small percentage of users will change. So how do we decide what order and prominence to give to these lesser-used features?

Taming the supply chain: Addressing vendor risks to the nth tier

Vendor risk ranks alongside cybersecurity, compliance, reputational, and financial risks as one of the top risks to any organization. With any risk, you need to identify, monitor, and mitigate that risk, especially when it comes to your supply chain. The question for someone in my role as a senior manager of compliance management is: What level of risk is being posed and why? Stated another way: Do I really know what my supply chain is doing?

Monitoring Windows Infrastructure: Tools, Apps, Metrics & Best Practices

Love it or hate it, many organizations have Microsoft Windows as part of their infrastructure. They usually operate a series of Windows services like: Although surveys report that the market share of businesses using Windows is smaller than that of businesses using Linux, many organizations still use private Windows servers that are not accessible over the internet.

Network Redundancy and Why It Matters

Network redundancy is process of providing multiple paths for traffic, so that data can keep flowing even in the event of a failure. Put simply: more redundancy equals more reliability. It also helps with distributed site management. The idea is that if one device fails, another can automatically take over. By adding a little bit of complexity, we reduce the probability that a failure will take the network down. But complexity is also an enemy to reliability.

MSP support-clear blockers and advance faster with a technical services expert

One of the top priorities for MSPs is optimizing their workforce. The current industry-wide level of workforce attrition is distracting business owners from being able to focus on growing their businesses, forcing them instead to be tied up with repeatedly onboarding and training new technicians. This can result in inefficiencies, knowledge gaps, sub-optimal use of resources, and messy operations.

Why Customer Satisfaction Is Key To Business Growth

It's no secret that customer satisfaction is key to business growth. Happy customers are more likely to return, refer their friends, and buy again from you. In fact, a recent study showed that a 5% increase in customer retention can lead to a 25-95% increase in profits. That's why it's so important to focus on customer satisfaction and make sure you are doing everything you can to keep your customers happy! In this blog post, we will discuss the importance of customer satisfaction and outline some tips for improving your customer service!

Important Ways to Regain Control of Azure Cost Management

This blog will brief on vital ways to regain control of Azure cloud cost and to achieve cost optimization. To start with, let us have a short introduction about Azure cost management. As the growth towards cloud adoption is increasing in enterprises, it is getting more difficult for enterprises to manage the cost spent on the cloud across the organization.