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Incident Response: Should You Prioritize Quality or Quantity?

There are two common approaches to incident response: qualitative and quantitative. Each approach has its pros and cons. Meanwhile, an enterprise’s decision to take a qualitative or quantitative approach to incident response could have far-flung effects on the business, its employees and its customers.

Exception Perceptions: Automate Your Workflow with Probot for GitHub Apps

On this episode of Exception Perceptions, GitHub Community Engineer Bex Warner stopped by to chat about Probot, a framework for automating GitHub. Watch the episode, and then read what else Bex has to say about the magic of Probot. Also, check out this example of what Sentry has built with Probot.

Alternative to Application Performance Monitoring (APM)

It’s essential to monitor server vitals such as CPU utilisation, memory usage and free disk space to spot the warning signs of impending doom (hands up those that have run out of disk space on a production server before. Many turn to Application Performance Monitoring (APM) software for help. But APM solutions can be expensive, require software to be installed and require system access that some people may not be comfortable with.

How to Identify Impactful Business Transactions in AppDynamics

New users of APM software often believe their company has hundreds of critical business transactions that must be monitored. But that’s not the case. In my role as Professional Services Consultant (EMEA) at AppDynamics, I’ve worked at dozens of customer sites, and the question of “What to monitor?” is always foremost in new users’ minds.