Operations | Monitoring | ITSM | DevOps | Cloud

How Your ITSM Tool & PagerDuty Make a Dynamic Duo for Real-Time Work

There’s an incident. Your teams need to communicate with the development team that owns the service, but that team is too busy to stop and chat. Meanwhile, you in central IT have business leaders asking for updates, angry internal users calling the help desk, and customer service representatives asking for information. You have hundreds of tickets all pertaining to the incident in your ticketing system.

How to check NFT supply with AWS Lambda?

Non-Fungible Tokens, or short NFTs, are all the rage right now. Everyone and their pets are starting an NFT project. Some people got rich from using NFTs; others did not. Some say it’s the savior that will rip the power away from big corporations and give it back to the creators; others say it’s just a giant pyramid scheme.

Why Hybrid, Multi-Cloud Visibility Is Everybody's Problem

When you have workloads running in a hybrid, multi-cloud environment, it’s hard to get a unified view of your entire infrastructure. In fact, Virtana’s recently published State of Hybrid Cloud and FinOps survey reveals that only 36% of respondents said they have comprehensive, unified visibility and management capabilities across all their public clouds, leaving more than two-thirds (68%) with less-than-ideal conditions for managing their multi-cloud infrastructure.

How government agencies are improving citizen and employee experiences

Government agencies had to adapt to a rapid increase in demand for services in 2020. They also had to adjust to a remote workforce. Many found themselves picking up the pace of their digital transformations and trying to modernize during a global health crisis. Perhaps above all else, many learned the importance of using the right digital tools, platforms, and services. They still have a long way to go.

Best Practices Guide for Kubernetes Labels and Annotations

Kubernetes is the de facto container-management technology in the cloud world due to its scalability and reliability. It also provides a very flexible and developer-friendly API, which is the foundation of its control plane. The effectiveness of the Kubernetes API comes from how it manages the Kubernetes resources via metadata: labels and annotations. Metadata is essential for grouping resources, redirecting requests and managing deployments.

Resolve AWS Lambda function failures faster by monitoring invocation payloads

In a serverless application, AWS Lambda functions are typically invoked by JSON-formatted events from other AWS services—like API Gateway, S3, and DynamoDB—and respond with JSON-formatted payloads. Having visibility into these function request and response payloads can provide context around your function invocations and help you uncover the root causes of Lambda function failures.