Operations | Monitoring | ITSM | DevOps | Cloud

It has been a veeeeery long time since we discussed a technical concept from an ingenious allegory. Many people send us emails asking us why, and we have to admit that… it’s true, everything is quite more fun with fantastic allegories. So be it then! At the request of our fans. Let’s talk today about ITSM and Monitoring Support through an invented event from which we can then draw a technical lesson.

When your organization has started to adopt Azure, the continuously increasing number of Azure resources throughout all your Development, Test, and Production subscriptions make it hard to keep on top of the health of all those resources. So, it is important to have proactive Azure resource monitoring to know when something unexpected happens.

Growth is universally considered a good thing for businesses. Do more work, make more money, get your products and services to more people. But you’ve got to make sure your IT tools and processes can keep up. For organizations experiencing change, scaling DevOps is one of the most important factors to consider in sustaining that growth. In this blog, we’ll share some of the most salient criteria, use cases, and considerations for scaling DevOps in your organization.

Are you tired of feeling like you're in the dark when it comes to your network? Do you want to know what your data is up to when you're not looking? Well, put on your spy gear, because we're about to show you how to spy on your network with AWS Network Monitoring! Forget about traditional monitoring methods that leave you feeling overwhelmed and under-informed.

In today's fast-paced business environment, reliable and efficient network connectivity is crucial to the success of any organization. Slow or inconsistent connections can disrupt operations, cause delays, and negatively impact productivity. One of the key factors that can affect the performance of your network is latency, or the delay between the sending and receiving of data.

Microsoft Teams is one of the most widely used collaboration tools today. Entire enterprises rely on MS Teams for cross-functional communication, project management, and productivity. If Teams has issues, entire projects can get derailed, and business objectives could be at risk. This places pressure on IT teams to proactively measure and manage the performance of MS Teams, to ensure issues don’t prohibit employee productivity.

SAP (Systems, Applications, and Products) is a popular enterprise resource planning (ERP) software used by businesses to manage various operations such as finance, human resources, and supply chain management. As businesses rely on SAP for their critical operations, it is essential that the software performs at an optimal level. Slow SAP performance can result in frustration, delays, and ultimately, reduced productivity.

A customer journey is a complete experience a customer has with a business. It includes all customer interactions across channels and touchpoints, throughout every stage of the customer lifecycle – from awareness to retention and loyalty. Image Source: SuperOffice But what is the difference between the customer journey and the customer experience? The customer journey is what customers do at each step of the customer lifecycle.

We are excited to announce that Qovery v3 has shipped. Qovery v3 brings new features, as well as an incredibly smooth new UI. With this new release we have introduced infrastructure logs, cluster advanced settings and many other improvements. Let’s take a look at some of the updates and new features added to this release.

Detecting unauthorized usage and malicious applications in an instance involves analyzing OS and application logs. Doing this manually is a herculean effort because of the number of logs and the patterns one has to look for. Having a tool that can provide an aggregated view of your instance and the ability to analyze them easily can greatly reduce manual effort.