Operations | Monitoring | ITSM | DevOps | Cloud

Monitor HTTPS and SVCB Records with DNS Check

DNS Check now supports monitoring HTTPS records and SVCB records, DNS record types 65 and 64, both standardized in RFC 9460. They tell a client how to connect to a service rather than only where it is: which HTTP versions the endpoint speaks, which port it listens on, which addresses it can start connecting to, and which keys it needs for Encrypted ClientHello, all before it opens a connection.

Database Branching Explained: How It Works and When to Use It

Database branching solves a strange mismatch in modern development: code gets its own branch, but the database often doesn’t. Developers can work independently in Git, then end up sharing the same development database, waiting for a fresh copy, or trying not to break each other’s schema changes. The result is a lot of database sprawl.

More Power for .NET Developers: New Releases Across dotConnect and Entity Developer

We are excited to announce a new wave of updates across our.NET data connectivity and ORM product portfolio, delivering enhanced security, broader platform support, modern SQL Server compatibility, AI-ready capabilities, and productivity improvements for.NET developers.

Hybrid cloud management: 6 challenges IT teams need to solve in 2026

In 2026, a hybrid cloud is no longer something organizations are working toward; it's already where they are. According to Forrester's The State Of Cloud Series 2026, the vast majority of enterprises across major markets, including the United States, India, Australia and New Zealand, Canada, and the Asia-Pacific region, are running some form of a hybrid cloud, combining public cloud platforms with private infrastructure, colocation data centers, and sovereign cloud providers.

Reliability Is the Test Agentic NetOps Has to Pass

It is 2:14 a.m. An agent has correlated a latency spike to an asymmetric routing condition and is ready to reroute traffic away from the affected path. The plan looks right. The only question that matters to the on-call SRE is whether to let it run, and that question is not really about the agent. It is about whether the picture the agent reasoned from is complete enough to trust at 2 a.m. with production on the line.

Introducing Swarm Investigation from BigPanda: Autonomous, multi-agent IT incident investigation

When a major incident opens, the opening minutes often become a race across disconnected tools and competing theories. One engineer checks a monitoring tool. Another scrolls through change records, looking for the one line that explains everything. A third pings Slack, asking if anyone has seen this before. While these are reasonable steps, taken one at a time, in sequence, they are far too slow.

How to verify your Azure Application Gateway is zone-redundant

Having a redundant failsafe is one of the best things you can do to ensure high availability in the cloud. It’s rare for cloud regions to go offline, but it can happen, even on major platforms like Azure. While you might not have control over your provider’s reliability, you do have control over your own, and redundancy is a key part of that. Here’s how you can check if your Application Gateways are availability zone (AZ) redundancy, and how to verify redundancy using active testing.

Help Desk Software for Schools: Managing IT Support Across Campuses

How many support requests reach school IT staff each week without ever becoming a ticket? A teacher stops a technician in the corridor about a projector that will not connect. An office administrator sends a direct email about a locked account, and a student tells the librarian their laptop stopped charging during second period. Help desk software for schools collects those requests into one queue, routes them by site and category, and keeps a record of what was done.

Agent vs Agentless Monitoring and How to Decide What Goes Where

Why does half the infrastructure end up returning no monitoring data? The standard plan is to install collection software on everything, which moves quickly across servers and stops dead at the first device running closed firmware. Storage arrays, firewalls, and switches will never accept an install, and the rollout stalls there. That plan usually gets set once for the whole environment, with a single collection model applied to hardware it was never suited for.

The Customer Left Months Ago. Renewal Data of Technology Distribution Channels Just Haven't Caught Up.

Most technology distribution leaders can show stable renewal performance. That number rarely tells the full retention story. According to Forrester, current customers account for 61% of B2B revenue through renewal and expansion. Retention is a revenue-protection issue, not a dashboard metric reviewed after the quarter closes. Beneath those numbers, a quieter problem builds across the channel ecosystem.