Operations | Monitoring | ITSM | DevOps | Cloud

In this session of ManageEngine's Masterclass 2020, we will help you uncover and extract the hidden value in your service desk data to understand customer needs, manage costs, and deliver high-quality customer service. Learn how Advanced Analytics for ServiceDesk Plus can help you run your IT like a business.

Shadow IT is, at best, an organizational distraction; and at worst, a team of people working at cross-purposes to the business and causing harm. But if shadow IT is such a bad thing, why does it still happen in so many organizations? In under 10 minutes, SolarWinds Head Geek Leon Adato and Technical Content Manager for Community Kevin M. Sparenberg break down what shadow IT is, why it’s bad for the organization even if it seems to be “getting things done,” and how the cycle can be broken with a robust, mature, responsive service management solution and process.

Volume, velocity, variety, and variability. Distinguished Architect Arijit Mukherji discusses those four things, plus what makes the Splunk Observability Cloud product unique.

Monitoring your Kubernetes clusters within Splunk Infrastructure Monitoring has never been easier. Just click data setup and select Kubernetes to begin learning more about your Kubernetes environment and workloads. Test drive your free trial of Splunk Infrastructure Monitoring today to seamlessly get your data in to navigate effortlessly and pinpoint problems in real time.

https://www.n-able.com

A story from Don's time at Reciprocity where they went from deploying once every 3 months to once a week! How did they do it? As it turns out, what was blocking them wasn't really a technical problem.

As the number of Kubernetes cluster tenants increases, additional measures need to be put in place to secure workloads on the cluster. In this Master Class session, we will show you how Rancher can be used to provide a standardized approach to accomplishing this.

If you've ever worked with Terraform you'll know it's powerful automation and orchestration capabilities enable the creation of new digital assets within minutes. But what happens when you have multiple regions and slight variations on requirements? When multiple teams are all releasing infrastructure changes within the same domain? In this meetup Alex Jones, Principal Engineer at Civo, looks at how Civo uses DRY methodology to create simple templates with isolated workspaces, showing how anyone can improve their Terraform code longevity through a few simple techniques.

Café in San Francisco + Napkin + brilliant minds = Transformative products Scott Weitzman sat down with Arash Sangari, Madhur Sarin, and Nicholas Wegman to learn how this idea started, how it came together, and what makes it truly distinct from all other solutions in the market today. Antuit.ai the leader in AI-powered solutions for Forecasting and Merchandising, empowering world-class retailers, and consumer products companies to digitally transform their businesses and achieve substantial business results.