Operations | Monitoring | ITSM | DevOps | Cloud

StartingPoint - 2020 - Testimonial - Tonya McKenzie, Managing Principal of Sand and Shores

Tonya McKenzie shares her testimonial of utilizing StartingPoint to create efficiency within her business to drive higher customer satisfaction and a better customer experience through improved communication.

How to Connect Elastic Security to Jira - Version 7.10

Elastic Security cases provide the ability to open and track incidents directly in the app, which you can send to external systems like Atlassian’s Jira. Case connection for Atlassian’s Jira includes Jira Service Desk, Jira Core, and Jira Software. In this video, you’ll learn how to connect Elastic Security to the Jira Service Desk.

AIOps from Broadcom 5-Minute Demo

In this short demo, Sudip Datta, Head of AIOps and Automation at Broadcom, shares the key capabilities and differentiators of Broadcom’s AIOps solution. AIOps from Broadcom helps organizations achieve operational excellence through full-stack observability coupled with AI/ML that applies across modern hybrid cloud as well as legacy environments. Uniquely it ties these insights with intelligent automation to improve customer experience.

How to Perform Search in Elastic Workplace Search - Version 7.10

Elastic Workplace Search provides a fast, scalable, unified, and relevant search experience across all your teams’ productivity and collaboration tools, such as Google Drive, Salesforce, and GitHub (and all your custom sources, too). In this video, you’ll learn various ways of searching for content using Workplace Search.

Incident Ready: How to Chaos Engineer Your Incident Response Process - FireHydrant

We’re pretty sure using a real incident to test a new response process is not the best idea. So, how do you test your process ahead of time? In this video, FireHydrant CEO, Robert Ross, will share how FireHydrant customers leverage best practices to break, mitigate, resolve, and fireproof incident processes. We’ll show you how to use chaos engineering philosophies to stress test 3 critical parts of a great process.