Operations | Monitoring | ITSM | DevOps | Cloud

How to Benchmark SaaS Performance for reducing MTTR

Exoprise CloudReady effectively benchmarks SaaS application and network capacity performance through the power of crowd intelligence. This unique approach covers a variety of useful metrics for IT administrators such as Network RTT, Audio Jitter, SharePoint Health, Server Latency, Login Times, etc. Combining application monitoring and end-to-end network diagnostics with the power of crowd-sourced data analytics provides complete visibility into business-critical cloud services as well as insights into the health of the Internet. Reduce MTTR and accelerate troubleshooting during outages by instantly finding bottlenecks in the service delivery chain.

Best Practices to Improve Digital Experience Monitoring

Businesses need best practices and implementation strategies to improve the end-user experience for their employees. By combining synthetics and real user monitoring, IT can deliver a seamless Microsoft 365 and SaaS application experience. As work anywhere becomes a dominant reality, employee productivity and technology empowerment will be critical goals to measure. Ultimately, business leaders will need to determine key processes and workflows that need effective monitoring. Dedicating specific staff resources to digital workplace experience will impact end-user productivity.

Extend your Mitel Offering to Improve Service Delivery and User Experience

Winning and retaining customers in a subscription-based business model requires solid and reliable service delivery. For Mitel partners, it has never been more critical for your UC customers to be able to rely on state-of-the-art service quality to maintain their business continuity. Mitel Performance Analytics (MPA) already enables hundreds of partners to ensure exceptional service delivery quality for their customers.  

Why You Need a Digital Experience Monitoring Strategy

Delivering a digital experience with traditional monitoring tools is a challenge. Most legacy tools are monitoring on servers and websites and lacking coverage on holistic real-time user experience. These tools also have a limited view into cloud services they don't own. Rapid migration to digital tools and platforms creates additional challenges for IT to deliver and manage end-user experience. New expectations as a result of remote work are redefining the new IT landscape. The workplace model is changing fast and a variety of variables such as internet speed, multiple endpoints, limited remote troubleshooting ability, etc. impacts the delivery of a great experience.

Understanding Bitcoin From a Developer's Perspective

This week, Josh and Ben talk crypto with Mike Mondragon! They cover the technology rather than the hype behind Bitcoin, Dogecoin, and NFTs. Yep, crypto on FounderQuest, pigs are flying! Don't miss creating Commit Coin to make NFTs out of merged PRs and Mike gives away some solid crypto business plans. Also, did someone say Honeybadger was acquiring Heroku?

Rollbar SDKs: Using Rollbar in React

Introducing the new Rollbar for React JS Library! This new version of the Rollbar SDK features a declarative API to support the latest React API capabilities and allow greater flexibility in customizing Rollbar's behavior. This video introduces the new library's main features with an accompanying setup demo to show how to add the library to your React apps.

How to Monitor ALL of Microsoft 365 (8 Different Apps)

Monitoring Microsoft 365 is essential to ensure a superior digital experience with productivity apps and cloud services. Only Exoprise provides full coverage for synthetics and real-user monitoring. The use of 8-10 different synthetic sensors per site provides Exoprise customers with an ideal start. These locations may include corporate headquarters, branch offices, or work from home settings with knowledge workers.

How to create Discord alerts with Pandora FMS

We are going to learn how to configure a CLI connector for Discord webhooks and use them in Pandora alerts. We will show how to create a server and a Discord channel where we will receive the alerts, enable a webhook to make possible the communication between Pandora FMS and the Discord channel and configure Pandora Discord CLI and an alert in our Pandora FMS console.