Operations | Monitoring | ITSM | DevOps | Cloud

As digital transformation accelerates across all industries, it has become increasingly important for businesses to get better, much better at the development and delivery of new software to drive revenue and engage customers in new ways. Ironically, most businesses are flying blind in how they track, benchmark and optimize their software development. Teams that consistently innovate and deliver new, high quality software quickly generate significant competitive advantage for their companies.

Platform architects, SREs, developers and DevOps staff for mission-critical modern apps know shaving 15 minutes off service incidents that take 20 minutes to resolve, four times a year, is the difference between meeting a 99.99% availability objective and missing it.

If you work in Information Technology, you have doubtless encountered logs- in fact depending on your area of expertise, you may be inundated with them on a daily basis. Nearly every piece of digital technology produces some kind of log, from complex web applications to the drivers that power your mouse and keyboard. As such, the definition of what a “log” actually is, is necessarily loose; any output received from a piece of software could be considered a log.

In Kibana you have a full selection of graphical representations for your data, most of the time this can be a simple line or bar charts to do what you need to do. But every so often you need to take a different view to get the most out of your data. Heatmaps are a critical component of the Kibana visualization arsenal, and deserve their own attention.

AWS Elasticsearch is a common provider of managed ELK clusters., but does the AWS Elasticsearch pricing really scale? It offers a halfway solution for building it yourself and SaaS. For this, you would expect to see lower costs than a full-blown SaaS solution, however, the story is more complex than that.

When I first started following Charity on Twitter back in early 2019, I was quickly overwhelmed by the new words and concepts she was discussing. I liked the results she described: faster debugging, less alert fatigue, happier users. Those are all things I wanted for my team! But I was hung up on these big polysyllabic words, which stopped me from taking those first steps toward improving our own observability.

Google Operations suite, formerly Stackdriver, is a central repository that receives logs, metrics, and application traces from Google Cloud resources. These resources can include compute engine, app engine, dataflow, dataproc, as well as their SaaS offerings, such as BigQuery. By shipping this data to Elastic, you’ll get a unified view of the performance of resources across your entire infrastructure from cloud to on-prem.

At Siren, we build a platform used for “investigative intelligence” in Law Enforcement, Intelligence, and Financial Fraud. Investigative intelligence is a specialisation of data analytics that serves the needs of those that are typically hunting for bad actors. Such investigations are the primary focus of law enforcement and intelligence, but are also critical to uncovering financial crime activities and for threat hunting in cybersecurity.

Some of you may have attended the recent webinar on how to simplify ticket remediation with ML-Powered Analysis. We’re thrilled to announce that we have packaged the new app shown in that demo – the Smart Ticket Insights App for Splunk – and it is now live on Splunkbase!

As companies responded to the COVID-19 pandemic with remote work, cybercriminals increased their social engineering and ransomware attack methodologies. Ransomware, malicious code that automatically downloads to a user’s device and locks it from further use, has been rampant since the beginning of March 2020. According to a 2020 report by Bitdefender, ransomware attacks increased by seven times when compared year-over-year to 2019.