Operations | Monitoring | ITSM | DevOps | Cloud

A couple of weeks ago the Open Source Monitoring Conference (OSMC) took place in Nuremberg, Germany. For over a decade now the OSMC provides a platform for monitoring engineers and open source vendors from the field. Icinga is part of this conference since the beginning. For us the event is a highlight every year and we take the chance to spend time with the community and give updates about our products. Like every year, our CEO Bernd summarized again the current state of Icinga.

Every year the internet experiences numerous disruptions and outages, and 2021 was certainly no exception. This year we documented outages, including multiple government-directed shutdowns, as well as what might be the internet’s biggest outage in history. In this post, I run through 10 of the top outages that we covered in 2021. Needless to say, the world’s network engineers deserve a load of #HugOps in 2021.

Customers no longer base their loyalty on price or product, but on the experience they receive. 86% of buyers are willing to pay more for a great customer experience (according to Super Office). So, to help you get started in actioning what your customers really need, here are 8 templates that address every part of the customer journey.

Grafana 8.3 is here! This is an exciting release for Grafana Labs. This release includes the new Candlestick panel, a new visualization suggestions engine, support for AWS Metrics Insights and, for our Grafana Enterprise users, recorded queries. Get 8.3 You can get started with Grafana in minutes with Grafana Cloud. Here’s a closer look at the important new features in 8.3.

Scout APM, a leading provider of Application Performance Monitoring (APM), announced the release of Scout External Services Monitoring for Ruby, Python, and PHP applications on December 1, 2021. Scout APM provides developers, engineers, and application administrators software performance insights by delivering key web application performance metrics.

Learn how Obkio works with retail pharmacy business, VPharma, to provide a solution for monitoring network performance from the end-user perspective to identify and troubleshoot network slowness and disconnections in all their distributed retail locations.

Say you've been tasked with monitoring an application, so you set up some alerts to let you know when errors are coming in. The minutes roll by, the errors start coming... ...and they don't stop coming... Oh my, there seems to be quite a few errors coming through. Alerting on each error isn't going to help, better report on changes in the error rate instead right? Not quite. While there's no shortage of vendors that'll sell you on the benefits of error rate alerting, you need to get back to basics first.