Operations | Monitoring | ITSM | DevOps | Cloud

The 2am war room hasn’t gone anywhere. Ten years after Gartner coined the term AIOps, the platforms are bought, the licenses are renewed, the dashboards are live — and serious incidents still get resolved by engineers paging across multiple consoles, trying to work out where the fire actually is. MTTR has barely moved. Alert fatigue hasn’t eased. The outcomes the category promised, in most enterprises, have not arrived. Matt Lowe’s recent article on AIOps names the shortfall well.

Most network teams only find out their firewall is overloaded after users start complaining. A slow VPN, dropped calls, and random packet loss at 2 pm every day. The usual suspects get blamed first: the ISP, the switch, the application server. The firewall gets a pass because the dashboard says 40% CPU and everything looks fine. Here is the problem with that picture. Standard SNMP monitoring polls every 5 minutes. A CPU spike that peaks at 95% and recovers within 90 seconds never shows up.

Agentic workflows are reshaping how engineering teams operate, fetching context, synthesizing decisions, and shipping results across systems without human intervention. But the same design that makes them powerful adds risk in production. Agents do not crash when they hit bad data; they synthesize around it, substituting a stale value, an empty page, or a missing field for the result they were supposed to capture.

Getting InfluxDB 3 up and running is a pretty lightweight process with the installation script. Getting time series data into it is the next step, and for exploration, basic testing, or scenarios where you don’t have a stream of time series data ready to write, that can be a point of friction. That hurdle is particularly high when you want to test the rest of the system around the data you’d be writing.

Most large enterprises elect a hybrid approach to SAP operations, but this is a more recent trend. And, as SAP operations professionals, we are still learning about the impacts of this choice and approach, even though it’s often the most sensible and pragmatic. Years ago, everything ran on-premises.

Many teams use Notion as the central hub for documentation, runbooks, incident response, and operational planning. When an outage occurs, the last thing you want is for responders to jump between multiple tools searching for information about the health of critical vendors and dependencies. That’s why we’re excited to introduce the StatusGator Notion integration.

Distributed systems don't just fail. They adapt. Services in Tencent Cloud environments are tightly interconnected. Compute, load balancing, databases, and networking layers continuously respond to each other based on changing conditions. Under normal load, this coordination stays in the background. As pressure builds, the behavior shifts. The system does not degrade in a straight line. Instead, it starts adjusting itself.

Operational visibility is becoming increasingly important as infrastructure teams are asked to support AI initiatives, automation goals, cost accountability, modernization efforts, and growing operational complexity at the same time. Most are expected to do it without expanding headcount, introducing additional risk, or rebuilding the environment from scratch. Those expectations are changing the role of infrastructure operations.

Engineering teams are shipping more AI-generated code than ever, but at what cost? Learn how to build a telemetry pipeline to monitor Claude Code usage and costs directly in SquaredUp. It is estimated that 85-90% of engineering teams are now using AI coding assistants such as Claude, Codex and Cursor. This is not just for small-scale pilot projects— around 40% of all code now being shipped is AI-generated, and in start-ups the figure is around 95%. This can result in incredible productivity gains.