Operations | Monitoring | ITSM | DevOps | Cloud

Today’s IT teams are facing a greater demand for services than ever before, and often doing so with increasingly limited resources. This inevitably leads to one of the most common yet challenging decisions corporate IT leaders must face throughout their career: should we keep this in-house, or should we outsource it? Understanding the nuances of the MSP vs internal IT debate is the first step to making an informed choice for your business.

Apache Tomcat servers are useful because they provide a robust and flexible environment for running Java-based web applications, ensuring high performance and scalability. They are essential to monitor because regular monitoring helps in identifying performance bottlenecks, security vulnerabilities, and potential failures, ensuring the reliability and efficiency of web applications.

Welcome to the debut of Tales from the Trenches, a ‘boots on the ground’ series written by Richard Ashbee, a seasoned pre-sales engineer and consultant with over 15 years of experience in the telecommunications industry. Read on for practical insights straight from the frontline!

In the last few years, there has been a remarkable expansion in the benefits Artificial Intelligence (AI) offers. AI’s influence is pervasive everywhere, from voice-activated virtual assistants like Siri, Google Assistant, and Alexa to recommendation systems such as those employed by Netflix, Amazon, and Instagram and phone cameras that can provide real-time translation of text, signs, and menus. Nearly 77 percent of devices today use AI technology in one form or another.

Generative AI and large language models (LLM) are fundamentally changing the way we interact with data, especially in the realm of Kubernetes and observability. These technologies are reshaping our field, and there is a lot to understand and unpack so organizations like yours can make sense of it all. What data is important, and what isn’t? How can LLMs make my day-to-day easier, and what do I need to do to ensure I don’t get overwhelmed?