Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

2024 SRE Report: AI is not replacing human intelligence anytime soon

Automation cast a shadow over the future of work for many years. Generative AI (GenAI) is now the latest innovation stealing all the headlines, fueling countless debates and fears about machines taking over human jobs. However, our 2024 SRE Report offers a perspective that challenges this notion.

What we can learn from Google's UniSuper incident comms

Earlier this month, an inadvertent misconfiguration in an internal tool used by Google Cloud resulted in the deletion of a user’s GCVE Private Cloud. The user in question? UniSuper Australia — a $125 billion Australian pension fund with over 600,000 users. In this post, Ashley reflects on the communications shared and what we can learn from them.

DevOps and SRE Metrics: R.E.D., U.S.E., and the "Four Golden Signals"

In the fast-paced realm of DevOps and Site Reliability Engineering (SRE), success starts with effective monitoring. Understanding the fundamental metrics is crucial for identifying and mitigating issues proactively. In this article, we’ll delve into the leading metrics frameworks — R.E.D., U.S.E., and the “Four Golden Signals” — which will provide you with a solid foundation to enhance your monitoring practices.

Site Reliability Engineer (SRE) Interview Questions

In this article we will cover the top 25 SRE interview questions to help you prepare for you next SRE interview. As customer demand for reliable and high-performing services continues to grow, the role of Site Reliability Engineers (SRE’s) continues to grow in importance. Whether you are a seasoned SRE or a recent graduate preparing for an SRE interview, these questions will be invaluable for determining your level of expertise and understanding where you need to grow.

Website content monitoring: Essential tool for marketers and SREs

In the bustling marketplace of the internet, your website is your meticulously curated storefront. It's where you present your products or services to potential customers and aim to make a lasting impression. Just like any well-stocked shop, constant upkeep is essential. Empty shelves, dusty displays, and expired products can send shoppers scurrying straight to your competitors.

Complete Handbook of OpenTelemetry Metrics

You have probably heard of OpenTelemetry in the context of traces. But did you know OpenTelemetry also supports metrics with a comprehensive, forward-looking data model and SDKs? When it comes to metrics, one thinks of Prometheus, but Otel metrics provide exciting ideas such as cumulative deltas, exponential histograms, and more! This talk will demystify everything about Otel Metrics, from the data model to APIs to how to get started. We will cover the differences between Otel Metrics and Prometheus and explain the reasons why people get excited about using Otel Metrics.