Operations | Monitoring | ITSM | DevOps | Cloud

At Rootly, we're integrating AI into incident management with a keen eye on privacy. It's not just about tapping into AI's potential; it's about ensuring we respect and protect our customers’ privacy and sensitive data. Here's a quick overview of how we're blending innovation with strong privacy commitments.

One area where communication breakdowns commonly occur is between helpdesk / IT teams / SREs and database administrators (DBAs), especially when troubleshooting application problems associated with databases. Smooth communication between different teams is key to resolving application performance issues efficiently and speedily. However, it is usually inappropriate for helpdesk staff to have access to the database monitoring privileges and tools used by DB administrators.

Setting up OpenCost with Levitate to monitor the cost of Kubernetes clusters.

Understanding SRE metrics and how they impact your platform's availability are fundamentals of Site Reliability Engineering. How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know.

If you’re an SRE, then you already know your SLOs from your SLAs, not to mention your SLIs. But even if you’re not au fait with those acronyms, you’ll soon discover how widespread and applicable these concepts are in this installment of our IPM Best Practices Series. We’ll explore these concepts in detail and explore how external monitoring can enhance the tracking of Service Level Objectives (SLOs), leading to positive user experiences and informed decision-making.

Whether you're a system administrator, a developer, or any other DevOps or Site Reliability Engineering (SRE) professional, you know that staying ahead in cloud-native computing is crucial. One way to keep your competitive edge in the technology game is to embrace the benefits of eBPF (Extended Berkeley Packet Filter). On top of advances in security and networking, eBPF-based tools are particularly impacting the observability landscape.

In today's fast-paced digital landscape, ensuring the reliability of services is paramount for businesses aiming to deliver seamless user experiences. However, as the complexity of companies' environments grows, ensuring your services, infrastructure and applications are reliable and resilient to failure is challenging. It’s naive to think all services and infrastructure are operating 100% as designed.

Every quarter, we host a roundtable discussion centered around the challenges encountered by incident responders at the world’s leading organizations. These discussions are lightly facilitated and vendor-agnostic, with a carefully curated group of experts. Everyone brings their own unique perspective and experience to the group as we dive deep into the real-world challenges incident responders are facing today.

We discuss the nuances of Federation in Prometheus, address Prometheus Scaling Challenges along with alternatives to Prometheus federation.