Operations | Monitoring | ITSM | DevOps | Cloud

Squadcast

7 Ways SRE Is Changing IT Ops And How To Prepare For Those Changes

SRE best practices are disrupting and catalyzing change in the ways organizations approach IT Operations. In this blog we look at 7 ways SRE is bringing this transition. ‍Site Reliability Engineering is a new practice that has been growing in popularity among many businesses. Also known as SRE, the new activity puts a premium on monitoring, tracking bugs, and creating systems and automations that solve the problem in the long term.

Reduce Toil with Better Alerting Systems

If not tackled early, increasing toil can affect the morale and productivity of your SRE team. In this blog we look at some of the ways you can counter toil with the help of better alerting systems in place. Are you an SRE or On-call engineer struggling to manage toil? Toil is any repetitive or monotonous activity that can lead to frustration within an incident management team. Also at the business level, toil doesn't add any functional value towards growth and productivity.

How to configure services in Squadcast: Best practices to reduce MTTR

With a rise in digital platforms, IT infrastructure has grown exponentially complex to a level where multiple application interdependencies coexist with varied architecture & oncall team types. This blog looks at how you can model your infrastructure in Squadcast to reduce your time to respond & resolve incidents.

Overview of Incident Lifecycle in SRE

Incidents that disrupt services are unavoidable. But every breakdown is an opportunity to learn & improve. Our latest blog is a deep dive into best practices to follow across the lifecycle of an incident, helping teams build a sustainable and reliable product - the SRE way As the saying goes, “Every problem we face is a blessing in disguise”.

7 Tips On Building And Maintaining An SRE Team In Your Company

In today's "always on" world, Reliability is a primary business KPI. Plant the culture of Reliability by implementing these 7 simple tips to build a solid SRE team in your organization. Many of today’s hottest jobs didn’t exist at the turn of the millennium. Social media managers, data scientists, and growth hackers were never heard of before. Another relatively new job role in demand is that of a Site Reliability Engineer or SRE. The profession is quite new.

The Key Differences between SLI, SLO, and SLA in SRE

To incentivize reliability in your platform, there should be shared goals across your team to measure & quantify the capabilities of your product/service along with customer experience. Define the path of "Always-On" services by understanding few key SRE fundamentals and their implications - SLIs, SLOs & SLA. Framing SRE metrics for building or scaling a product is quite a daunting task.

The True Cost of Building your Own Incident Management System (IMS)

Is your organization on the lookout for an incident management tool? If yes, you may wonder- am I better off building my own? Our latest blog outlines some of the key factors to consider while choosing whether to build or buy an incident management software.

Better incident management while working remotely: The Squadcast way

As the pandemic wears on, remote incident management has become the norm worldwide for businesses. Here we share some best practices that helped us to address remote incidents and make on-call less stressful. With the onset of remote work due to Covid-19, remote incident management has become the norm for businesses worldwide. Organisations that were earlier used to having war rooms now find themselves having to coordinate teams through Slack, MS Teams or other collaboration tools.

G2 Recognizes Squadcast as Momentum Leader in Incident Management

We are thrilled to begin the year on a high note! Squadcast has been awarded in the Incident management and IT Alerting category in G2's Winter Report 2021 for below categories. ‍‍ “We are honoured to be recognised as a Momentum Leader in the IT Incident management category by G2. We have always strived to create the fastest and easiest Incident Response experience for Engineering and DevOps teams that enables organisations to better monitor their IT infrastructure and applications.