With customers’ Microsoft environments becoming more sophisticated, the days of MSPs being hired to ‘just’ service an organization’s Microsoft 365 needs are long gone. Pre-pandemic, tasks typically revolved around new client setups, migrations, and updating existing Microsoft setups. It’s a different story now. MSPs are focusing their time on digital transformation, which means that more processes are needed to manage tenants. So, how can processes be more efficient?

NOC, or network operation center, processes have been set in stone for decades. But it’s time for some of these processes to evolve. Digital transformation and the cloud era have led to the rise of DevOps, and with it, service ownership. Service ownership means that developers take responsibility for supporting the software they deliver at every stage of the life cycle. This brings development teams closer to their customers, the business, and the value they deliver.

Here at Civo, we have created over 50 free video guides and tutorials to help you navigate Kubernetes: from understanding the basic need for and function of containers, to launching and scaling your first clusters. You can start learning everything you need to know to get started with Kubernetes today with our nine modules which were created by in-house experts at Civo!

NOC, or network operation center, processes have been set in stone for decades. But it’s time for some of these processes to evolve. Digital transformation and the cloud era have led to the rise of DevOps, and with it, service ownership. Service ownership means that developers take responsibility for supporting the software they deliver at every stage of the life cycle. This brings development teams closer to their customers, the business, and the value they deliver.

Puppet Enterprise now offers Compliance Enforcement Modules aligned to DISA STIGs Benchmarks. The Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) were built to safeguard our most critical security systems and data against a dynamic threat environment, yet monitoring and enforcing widely deployed infrastructure at the U.S. Department of Defense (DoD) scale is a formidable task.

Getting existing telemetry into Honeycomb just got easier! With the release of the Datadog APM Receiver, you can send your Datadog traces to the OpenTelemetry Collector, and from there, to any OpenTelemetry-compatible endpoint. Often, evaluating a new tracing solution requires re-instrumenting your applications from the ground up in a new vendor’s tooling. It’s a pretty high bar to clear just to see if a solution is worth adopting.

The Bitbucket Cloud (BCLOUD) project is an invaluable source of customer-requested product features, enhancements, and suggestions. As Bitbucket Cloud has continued to grow, we’ve built up quite a backlog! To streamline the process, we recently implemented an in-product form as a replacement for manual issue submission. Entering feedback about Bitbucket Cloud is now easier than ever!

Identifying great business optimization opportunities is tougher than it seems. You often need to weigh the projected revenue and costs of taking a new path against the potential opportunity costs of not taking that path. Not only is this an apples-to-oranges comparison, but also a “what if” scenario riddled with variables. For instance, what if slashing costs makes the customer experience so much slower and more frustrating that sales decline and you wind up losing revenue?

In the first three parts of this series around improving performance in your Django applications, we focused on database, code optimization, and frontend optimization. In part 4, we will focus on ways to improve the speed of the Django applications.

FireHydrant has partnered with incredible companies to transform incident response inside their organizations, but our goal has always been to support the full incident lifecycle. That’s because we know that investing in good incident management can kickstart your reliability efforts when it includes both a streamlined incident response process that helps you recover faster and the ability to learn from incidents and then feed those insights back into your system.