FireHydrant has partnered with incredible companies to transform incident response inside their organizations, but our goal has always been to support the full incident lifecycle. That’s because we know that investing in good incident management can kickstart your reliability efforts when it includes both a streamlined incident response process that helps you recover faster and the ability to learn from incidents and then feed those insights back into your system.

In part 1 of this series, we talked about zombie data and what it means for your observability architecture. In this post, we’ll talk more about how to handle all of it. How well can your organization handle the firehose of data it’s collecting? Yes, you have the ability to collect it, but chances are you don’t have the financial or human resources available to analyze all of it effectively.

We are thrilled to announce you can now scan your environment variables for secrets with the new env-variable-secrets-scanner-policy in Kubewarden! This policy rejects a Pod or workload resources such as Deployments, ReplicaSets, DaemonSets , ReplicationControllers, Jobs, CronJobs etc. if a secret is found in the environment variable within a container, init container or ephemeral container. Secrets that are leaked in plain text or base64 encoded variables are detected.

The ongoing partnership between Papertrail and DigitalOcean led to the development of the Papertrail software as a service (SaaS) add-on in the DigitalOcean Marketplace. With the add-on, developers can add powerful, simple, and scalable Papertrail log management to their DigitalOcean infrastructure in seconds. In two earlier posts, we reviewed how the add-on helps teams simplify and centralize log management.

Side by side with the popularity of hyperscale public cloud providers such as AWS and Microsoft Azure, many organizations maintain on-premises data centers. Organizations may keep them for mission-critical legacy systems with performance demands the cloud cannot meet, or simply be in transition and have not yet migrated their infrastructure to the cloud.

This article was originally published on HackMD and is reposted here with permission. Presently organizations are unable to monitor millions of embedded Linux devices in real-time. With so many different architectures and device types, aggregating telemetry and metrics and viewing that data in a centralized analysis tool is problematic. Onboarding embedded Linux devices into a telemetry service so that metrics can be easily observed is a significant challenge.

The MIM Expo (Major Incident Management) always delivers, and this year’s recent gathering was no exception. At this annual event, we always get a unique opportunity to hear about what’s top of mind with major incidents and SRE professionals from all the world.

Recently I joined a team to run a ‘Ragnar’. A ‘Ragnar’ is a running race where you and an additional seven teammates run a course that typically lasts around 24 hours non stop. Our team joined over 300 other teams running this Ragnar trail course in the middle of the woods in northern Wisconsin. This course consisted of three loops, a 3 mile loop, a six mile loop and a seven mile loop.

You’re probably bored with talking about Covid – we certainly are. But something that we still find interesting is that in the modern workplace, how people now interact with one another, how they work together and the communication tools that they use play a critical role in boosting their overall productivity. Because of the pandemic, many of us now split our time working between the home and the office – so how can we reimagine the modern workplace to get the most out of it?

Service Level Agreements (SLAs) are instrumental to the modern MSP business. Establishing expectations with clients is the first step to delivering valuable services and maintaining a positive client experience. In this article, we’ll discuss the key metrics to include in an SLA document as well as best practices for SLAs. With this knowledge, you’ll be able to create the most comprehensive SLAs in 2022 and beyond.