For a couple reasons, building a support team is pretty hard. It’s hard because there are no shortcuts to finding and training the right person. There are a lot more mediocre and poor support advocates out there than there are excellent ones. And the excellent ones are probably pretty happy where they are.
A typical workday for your IT team may go from calm to all hands on deck. When a problem occurs on your servers, you may not know the cause right away, but before you can start figuring it out, customers are blowing up your phone and monitoring systems. Everything you do from this point has a timestamp attached to it. If you wait five minutes to put up a status page, that could equal 100 people who have submitted tickets. The longer you wait, the more people you will have to get back to.
We already wrote about monitoring posgresql queries, at the time we thought that we completely understood how PostgreSQL works with various server resources. Working regularly with the statistics of PostgreSQL queries, we noticed some anomalies and decided to dig a bit deeper for better understanding. Through this process, we found that while the behavior of postreSQL is kind of strange at first glance (or at least very peculiar), the clarity of its source code is quite admirable.
Icinga is coming to Berlin for the 3rd time next week, and we are super excited to share the latest developments with you. And of course to meet again with our awesome community and have a couple of G&Ts :) If you can’t make it, our first Icinga Camp New York happens on March 16th the week after!
How many times have you had to work through local environment issues when running code only to have it fail as soon as it tests start to run? With Bamboo’s Docker Runner, those problems are a thing of the past. Now, create and isolate your end-to-end build processes inside Docker containers with full control to install build dependencies or manage resource usage.
A snow delay can throw a wrench into your typical workday at the daycare center — especially if you’re fielding emails and phone calls from concerned parents. When you start receiving these emails, phone calls or texts from parents asking whether to pack their kids’ lunches, you may have to answer each of message in an emergency. This can snowball into calls or emails asking for more information about the snow delay.
Uptime Robot offers multiple ways to get notified of downtime. And, here comes another exciting one. Thanks to its bot framework and API support, it is now possible to get down/up/SSL notifications via Telegram messaging app.
Developers working hand in hand with IT professionals is vitally important to maintaining stable application environments with mininal errors. Ideally, they work in the same environment. This is called DevOps. Learn why DevOps and collaboration is necessary.
We’ve finally made the finishing touches on the elasticsearch monitoring and officially released it. Only after three complete reworks did we manage to achieve really nice results and detect all the issues in any ES cluster setup.
